LabCorp in Hackensack

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kommentare 5

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  BUNDY802

  :: 06 June 2018 09:19:26

  Arrived at 9:15 for a 9:30 appointment, got called in at 9:35, the staff is very friendly and courteous, it helps if you use the LabCorp express check in.

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  Lina V Tascon

  :: 30 May 2018 10:40:34

  Came on my lunch break after calling asking for an appointment for a drug screening for my second job, explained that I had very limited time but the staff was very uninterested and told me other testing was a priority at the time.

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  Stephanie Martinez

  :: 19 April 2018 13:36:23

  First time at this location and it will definitely be my last! The reason for it is a staff member by the name Marilyn or Marleen. I made an appointment online and when I arrived I finished the express check in, signed in, and took a seat. When she called my name she told me I should of told her I had an appointment?! But keep in mind the sign in sheet asks if you have an appointment to check yes or no, then it instructs you to have a seat. She asked me for my insurance card and when she was done with it she threw it on the desk so I asked her if she was done with it she nodded her head. A simply “here’s your insurance card back” doesn’t kill you. She printed a document and told me I’m responsible to pay a set amount but my insurance pays 100% of my blood work costs and when I asked why it was like the devil himself came out of her. She started yelling at me to the point where she was red and the artery in her neck was popping out. I yelled back and told her I’m asking a simple question , i don’t understand why you think you can yell at me with such frustration. She denied her actions and then tried to explain to me the situation but at that point I cut her off because I heard enough from her mouth full a second ago. She finished processing the paperwork and threw the papers at me and said “take this and go over there”. Thankfully the phlebotomist was friendly and great but the front desk staff needs to be reprimanded. I saw her treat another patient the same way before me and the patient ended up leaving before doing blood work. Thanks for the terrible customer service and keep up the terrible work Marilyn/Marleen.

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  morgan schelhas

  :: 25 September 2017 15:13:49

  They are rude as all hell. The Phlebotomists have no idea what they are doing, are they even certified, and this is coming from someone who actually is. The resetioniats stammed the door in my face at 3:00 when I showed up. What kind of person runs a business like this. If I was their employer I would fire them all

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  Siion Siion

  :: 07 September 2017 12:36:28

  The staff is very friendly, especially nurse Campusano, she took great care of me thank you very much.