La Quinta Inn El Paso West en El Paso

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  Jake

  :: 07 May 2018 15:01:56

  The location of this inn is near the US-Mexico border, so most patrons are from Mixico. So Inn's services are all by Mexican standard and level. For example, there's no shampoo & conditioner in the bathroom. But they lied about it saying: Shampoos&Conditioners will be delivered tomorrow morning. Next morning, however, I realized it was a lie. Maybe Mexican patrons don't wash their hairs or they wash their hair with soap bars and make no complaint. I will never check in this Inn again.

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  Wanda Pinson

  :: 03 May 2018 10:42:48

  Don't expect coffee or any other standard LaQuinta offering in the morning after 10:30. We rolled in around 3am. The gentleman at the desk & the security guard were super awesome. The negatives came after we woke up. We were given late check out, but woke up at 10:30am & decided to hit the road. First stop -- Lobby for coffee!! NOPE!! Now mind you, I was not expecting breakfast, just Coffee. All signs of breakfast were gone, and COFFEE POTS EMPTY. I said "Oh, no! Can you please make more coffee?" The girl at the desk said (with attitude) "Breakfast is over. We don't make coffee after breakfast." I was stunned. I went back to the room and made coffee... SINGLE SERVING COFFEE... Each packet had ONE SUGAR AND ONE POWDERED CREAM. Went to lobby to get more cream/sugar. As I said earlier, All signs that Breakfast was ever served, were gone. Including cream/sugar. So I asked for a few packets of each and was met with "There's items in your room for coffee." Again - full of attitude. I stated - "I have stayed in LaQuinta hotels for over 30 years. I'd like to know when the "Coffee available in lobby 24/7" ended." She said "I've been here since February and have never made coffee after breakfast." ... I stopped a cleaning lady & asked for more coffee packets. She gave me a few and I was able to make one good cup of coffee and Leave. I will not return to this location. Although, Kudo's to the night desk clerk and security guy for making our check-in a good experience.

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  Bill Case

  :: 03 March 2018 22:59:35

  We usually stay at a LaQuinta. You get inexpensive clean rooms and this one is no exception. BUT DON'T TAKE ROOM 119. The shower takes at least 5 minutes to adjust. After that, if you BREATHE on the cold knob one way you fry and the other way you freeze. Once it is finally adjusted if the guy in the next room turns on the tap you freeze or fry and the only thing to do is gut it out because even LOOKING at either knob makes it 100 freaking times worse. I know what the inside of a valve looks like. I can't imagine how this one can be made to do what it does. Cursed? Demons inside? DON'T LET THEM GIVE YOU THIS ROOM!!!

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  Thomas Tate

  :: 02 March 2018 16:15:10

  Stayed last night and enjoyed it! Clean and neat plus close to everything. Vanessa was polite and respectful and professional. Would definitely stay here again.

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  Lexii Elysee

  :: 20 November 2017 18:04:07

  As a La Quinta employee of another out of state hotel I'm really impressed with how clean this particular hotel is. The lady at the front desk was super nice and answered all questions my boyfriend and I had. The front desk was neat and decorated with seasonal appropriate decor. Upon entering my room it smelled great, I always love the deodorizer. The bed was made perfectly, bathroom very clean and up to the normal standards I'm familiar with. The room was a tad cold, set the ac 60 on a cold day? But otherwise everything was great.