KeyBank in New Rochelle

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kommentare 5

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  jose flores

  :: 10 December 2017 10:31:27

  Low profile bank, but effective for my transactions

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  Rick L.

  :: 10 October 2017 10:35:06

  Very unprofessional! Bring a rookie to make a transfer. Only way to explain is that let my attorney to talk to her. Working efficiency is very slow. Very bad service. She made costumers to wait for half hour with no reason and talked to her colleagues for fun in the working time. Very disappointed on keybank!

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  rosemary Ray

  :: 09 August 2017 10:07:31

  I would like to share my experience with the Bank's 800 number and the lack of knowledge and common sense of the representatives there. My phone car loan payment was directed to a checking account at a bank that I did business with when I took the loan out 5 years ago. Since then, the bank was taken over 4 1/2 years ago by another bank and I have been banking with them ever since. I recieved a phone call that my current payment was rejected by the bank for "Insuffient Funds". I tried to explain to the representative that the former bank was taken over by my current bank and that I have been dealing with the "new" bank for 41/2 years. No one understood the dilemma. They kept insisting the old bank was my bank! Needless to say I got no where until I physically went to the closest banch, 50 miles away, from my home ! It was then I got the matter straigthened out. Once my loan is paid off, Key Bank will be off my radar. The employees who are hired from this foriegn country need to be trained better or employment needs to be brought back to the USA. I will never do bsnking with Key Bank EVER!

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  Yu Liu

  :: 17 July 2017 14:34:13

  On Saturday afternoon, my friend and I used the keybank ATM and then got some food from the restaurant next door, when we came back in 10 minutes or so, the car was booted. The man charged $50 to remove the boot. I called keybank and was told that after banking hours, this is not their problem. This is a way to discourage customers after working hours. It was a very unpleasant experience. I know I'll never use this bank again. If they don't allow parking, why don't they put a gate there or charge for the parking? this is a sneaky way springing on people.

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  aimannyc82

  :: 18 March 2017 09:03:07

  The employees at this branch are very helpful. I would recommend anyone to bank here. From the management to the tellers they are all very accommodating. 6 stars in my eyes.