Ken’s Plumbing & Heating in East Meadow

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comments 5

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  J Jo

  :: 15 May 2018 09:13:45

  Ken and his team have “bailed” us out on a couple of occasions. I have complete trust in Kens Faucet. They are professional, reliable and responsive and I have recommended them to friends without reservation, all of whom have been pleased.

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  mae west

  :: 07 March 2018 07:47:21

  They were nice and swapped out a broken faucet. They were at my home for about an hour. Cost $640 and that was haggled down from $700 because they inaccurately quoted me before the work. When I asked why the installation was so high, over $300, they said otherwise they would not make any money. There was no breakdown of where this price came from it seemed to just come out of thin air. Clearly a case of a successful business now charging a ridiculous price because their heads are stuck up their ass. I think it is more that they want to make as much money as possible. Found the same faucet for much less elsewhere. I bet they mark up their cost 300% as they stock their truck with the most popular model. They gave me a sales pitch about an extended warranty for three years but the invoice I received, which by the way did not have any description of the work they did or the faucet I purchased nor did it include my name or address - only the price tag, says all work is guaranteed for one year. I called to ask about it and they said oh that was the old policy now three years is the new policy. Well if you are going to use that as a sales pitch, can you at least spend a dime to update your invoice to back it up? No matter what the policy is it should not be inaccurately in writing and for that price, I should have a decent invoice of what I purchased. I am a stupid housewife who went with the first company I called because they were local and came early but I should've have had some patience, done my homework and shopped for a faucet that I actually like because the one I purchased from Kens is nothing special at all. Especially for the price I paid I could've gotten something really nice that I love and I could've found a plumber who would charge a fair price for installation. Also when my husband heard the price tag, his jaw dropped on the floor. Just saying. If I had it to do over I surely would.

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  John Cuevo

  :: 17 January 2018 10:04:59

  Ken’s team knows how to take care of their customers! I have know Ken for over 10 years! Their work is great and are a pleasure to work with. I highly recommend Ken’s Faucet and Toilet Repair!

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  Kevin L

  :: 12 January 2018 16:16:56

  When I said the work looks great but I thought it would cost 2 or 3 hundred dollars. Ken said, "there are no 2 hundred or 3 hundred dollar jobs these days." Connected a kitchen sink, dishwasher, and installed a water filter. Job took 1 hour 15 minutes, total cost $537. I supplied 95% of the parts.

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  Michael Kason

  :: 24 December 2017 20:17:25

  Excellent job on the range installation. The gas pipe had to be moved to fit the new range. No problem for Ken's Faucet. I would use them again.