Ken Towery in Lexington

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comments 5

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  Dawn Steele

  :: 10 April 2018 17:11:25

  They were great about conducting a inspection on a vehicle for me. Very informative on the issues and solutions. Also very nice. I highly recommend!

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  Justin Murphy

  :: 05 April 2018 14:14:36

  Great bunch of guys. Competitive price and backed it up with a great job when I came in. Eelyga was awesome! Needed front pads and rotors and they showed me what I needed before they did any work. Thanks guys

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  Bradley Estes

  :: 21 March 2018 11:46:28

  If this isn’t the best deal in town I don’t know what is! $9.99 oil change y’all! I was in and out of the store in the matter of about an hour and every bit of that time spent there was fantastic. The knowledgeable and commendable customer service is served with a smile which is sometimes hard to find today. 10/10 would recommend

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  Brett Barnett

  :: 13 March 2018 05:45:01

  I came in for a oil change, tire rotation and I needed a tire that was leaking air plugged. I made a appointment days before and they where about 30 minutes late to start my car. No big deal I understand things happen so I was fine with that. Once my car was finished i noticed that the low tire pressure sensor was still on they advised me that after I drove a while that would go away. The low tire pressure sensor did turn off as I got home so everything looked great! The following morning on my way to work everything went to hell. The check engine light came on the air pressure sensor came on and I had to turn around because my car was acting very bad and I didn’t want to permanently damage anything. My friend ended up driving us to work. ( Just so you know I have never had a single problem with the vehicle it has under 100,000 miles on it and I’ve treated it very good the whole time.) Well once I got home from work I started my car and blue smoke started coming out the back of my car and it was driving really bad.) I took it back there they said the only problem was that the air filter wasn’t all the way down and that was it. It drove fine after that they also fixed the tire. When I got home I looked at the receipt they put 6 quarts of oil into my car instead of 5 which could have caused serious damage and it still may have I just don’t know yet. When I confronted them about this they said it was maybe 1/3 of a quart over 5 but they where flat out lying to me. I mean if you can’t figure out how much oil to put into a car or potentially ruin the engine you shouldn’t be doing oil changes. Not happy at all with my experience and will never under any circumstances go there again.

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  David Lafferty

  :: 01 March 2018 10:59:00

  Update Feb ‘18: I understand Joe now works elsewhere- no idea of the situation now. Joe and the crew have been knowledgeable and great on multiple times I’ve had my personal and company vehicles worked on. I’ve found new tire prices to beat the competitors too. I’ve even had them do a pre purchase vehicle inspection for me. This crew is honest and dependable...that’s not easy to find these days. (I’m not the same person as the other with a similar name).