Keating Moving & Storage Inc i Woodbury

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  Maria

  :: 03 January 2018 06:28:21

  Steer far away!! If I had read the reviews below regarding this company and them damaging their furniture I would have NEVER moved forward. Before I hired them, I specially spoke with the owner, Ed and physically showed him MY furniture, which I could not have stressed more, the caution needed with my antique Original Provisional French Bedroom set which was imported from France and a wedding gift from my farther. It has so many special meanings to me. He guaranteed me all would be “perfect and well” The day of the move, I also pointed out to the movers AND the owner, AGAIN the bottom of my Bedroom set- dresser drawer which has unique specific details and must be wrapped and handled with care. They “yes’d” me to pieces. Once we arrived to my new home and while they were unloading the truck, after 10 minutes they showed me my BROKEN dresser drawer! I was clearly very upset and called the owner. Nonetheless after us going back and forth on the phone he hung up on me. RUDE. He was yelling over me and would not listen. I ultimately told Ed that I had more to advise him and he would not listen. My husband also stated while they were trying to show him “why” the dresser broke, one of the movers was cursing uncontrollably. Unprofessional by all means. Please also know the company’s movers, one specially, was VERY out of line and forward with me. I am a married woman. I will have my attorney follow up with them being the owner did not want to listen. They broke my furniture. Did a very POOR job in GLUEING it back together. And NEVER put the original screws back in the armoire which they dissembled. All photos are attached. If I could give this company a ZERO, NO stars Whatsoever I would.