Journeys in Phoenix

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comments 5

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  Sarah Hoefer

  :: 27 February 2018 10:22:50

  After a huge ordeal of a basic exchange an associate exited the store and threatened violence upon my significant other. This establishment hires violent and self entitled little brats who can’t do very basic customer service tasks. I was hung up on after being told I’m wasting time. All I was calling in about was a purchase I made where they gave me two different sized shoes. They refused to aknowledge their mistake and proceeded to treat me with hostility total utter disrespect. Journeys should be embarrassed about the behavior of their employees. Shame on all of you! Y’all are lucky I like the shoes. But I do promise I will get that boy fired for threatening me.

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  Getsemani Cardenas

  :: 06 November 2017 15:25:32

  The service was gr8 but then I realized that my shoes were DIFFERENT SIZES! well gr8

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  Rob Albert

  :: 17 October 2017 19:44:59

  Ordered online and picked up my classic new balances after a friendly call from them. Great experience

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  Ashley Nelson

  :: 20 July 2017 14:48:16

  Really good shoes!! Kind of high prices!!

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  Jordan Perez

  :: 20 December 2016 16:10:41

  Very bad service. Rude people i dont recommend this store very bad costumer Services by far the worst i have seen