Jorge Prieto Family Health Center in Chicago

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comments 5

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  MJ R

  :: 16 March 2023 11:24:37

  OMG I called to ask if they take a specific plan and the lady was rude and didn’t listen the client’s issue. Horrible and unprofessional answering line. Hideous customers service.She has to go as soon as they can.

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  Leonardo Verdugo

  :: 16 March 2023 09:10:22

  Had an appointment scheduled for today, was canceled within an hour period of the appointment time and when asked as to why, their response was "I don't know" and simply hung up without offering to reschedule. After reading the countless number of bad reviews, it is already very visible to me this clinic has no interests in taking accountability/responsibility for their actions. Sadly this review will just be another complaint that will go unnoticed whilst the irresponsible, immature, and unaccountable staff get a good laugh from reading it.

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  elsa oyorzabal

  :: 18 October 2022 11:13:52

  Unfortunately all the receptionists at this clinic are terrible, as you read the reviews everyone can attest to this. They are rude and very unprofessional. It’s a shame they treat the patients with no care and respond to our questions very rudely. The nurses and doctors however have always been nice. Is there anyway to hire new receptions that treat patients with respect?

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  Adrian González

  :: 24 September 2022 11:47:52

  Scheduled an appointment here via the online scheduler for my daughter's 2nd COVID shot. Got there, didn't have my appointment, the receptionist was very rude even when I showed her the confirmation texts and emails. She gets us scheduled, has us wait about 20 minutes, only for the nurse to come out, call us in, and then tell us they didn't have the dose for her shot. Wasted a whole morning for nothing. Will never go back.

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  Isabella Pira

  :: 24 June 2022 22:08:42

  Lady making appointments on the south wing second floor never got off a personal call when I brought my mother in. Staff is completely rude. Medical assistant, mid-30s thin with light brown hair, never allowed my mother to speak and rushed through the entire visit; we literally told her to slow down to she can get the full review of symptoms. This place is an absolute joke, and hasn’t gotten better over the years. If you truly care about yourself or your loved ones, choose a different facility.