Joanna Czech in Dallas

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comments 5

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  Darlene Kiskin

  :: 27 March 2018 12:38:58

  Showed up for my facial this morning with Lindsay at 10:30 and was told I didn’t have an appointment. This appointment was booked weeks ago . I was told to book early after my last facial in January . I booked the appointment in February. I called this morning at 10:00, 30 minutes earlier to say I might be 5 minutes late due to the rain and heavy traffic . I stated my name and appointment time . The receptionist told me “ no problem” . As a 60 year old with more money than time , I find this totally unacceptable. I will not be back . I will not buy any products from your store and I will share my experience with anyone who will listen . I just finished a 24 hour in hospital call shift, came home and waited 2 hours to drive downtown in the rain only to be offered a “complimentary “ facial at a future date which I don’t have in the near future . My hourly billing rate is more than the price of the facial . In this town there are far to many other options . I guess the brand name on the storefront does not represent anything special .

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  Molly Schell

  :: 07 March 2018 19:48:25

  I had a wonderful facial and loved who did mine. However when I got the bill I was quite surprised that one of the services she did was an extra $150 as I wasn’t told there was an added cost. Then, the next day I woke up and my skin was broken out terribly and I had 2 cystic acne spots which haven’t happened in forever. I had to go to the dermatologist and am currently now having to take antibiotics to try and help my skin heal. For $600 it’s a lot to pay to have worse skin!

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  Yulanda Siglar

  :: 15 February 2018 09:46:55

  Joanna is excellent. Her personal services are amazing. You will absolutely love her.

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  Sarah Frost

  :: 27 January 2018 18:16:25

  Joanna changed my skincare regime and my life! I am 37 and thought that I knew about skincare. After going to her once and using her recommended products, I look much better. My skin is clear and tight. I love her! Her treatment is intensive and specialized...she is worth the price! I live in Geneva and look forward to going back to Dallas just to see her!

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  Alessandra Slayton

  :: 08 January 2018 14:14:53

  I went to Joanna Czech this winter after a particularly rough military training exercise and medication switch really troubled my skin. The esthetician was great, however the women at the front were awful. One of them had made a mistake on the website saying that all services were at least 90 minutes long, they’re not. When I came out from my facial, only 60 minutes, I confronted her about the issue. At that time there was no explanation, only a 350$ bill, and that was it. I was pretty upset and after reconfirming my memory after re-reading “90 minute-long treatments” on the website, called back to discuss my concerns. The woman who picked up was at first extremely rude and effectively told me I was the one in the wrong. When her co-worker came on the phone and told me she had made the mistake on the website, and they had given me a discount when I paid but not told me, I realized that this place is not well-run. When you’re paying a few hundred dollars for a facial, you pay to relax and not deal with someone else’s attitude. I’m in the army, I get how stressful situations can be emotional. Facials should not be one of those situations.