Jimmy John's w Bloomington

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komentarze 5

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  Justin K

  :: 06 February 2023 22:46:57

  Ordered through DoorDash. They quickly called me and told me they didn’t have a delivery driver and would cancel the order. If that was the only issue I wouldn’t leave a review…stuff happens. I figured I’d just go get it myself. I arrived 20 minutes before they’re posted closing time, but the door was locked. Employees yelled through the door that they were closed. Whatever. Still wouldn’t have prompted me to leave a review. Then they marked my delivery as complete to charge me for food they wouldn’t even bring me. Don’t bother with this place. Avoid at all costs. This place is AWFUL.

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  Catherine Lind

  :: 22 November 2022 20:24:30

  Everytime that I have been there the staff has been amazing. Friendly, fun, professional and super kind. The food is excellent. Going there tonite! They also make a fantastic sandwich for people with allergies. Thank you!

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  Kaye Adams

  :: 21 June 2022 15:26:41

  Great sandwiches but questionable customer service. The service issue may be due to shortcomings of the app: I placed an order for curbside pickup and ended up having to go into the store to pick it up. The employees said they were not notified I had arrived (checked in through the app) and phone calls went to voice-mail. I believe the ringer on the phone may have been turned off because when I tried calling from inside the store the call went through but the phone didn't ring. There was no apology for the mix up and the employees didn't seem very concerned about it.

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  dan nelson

  :: 28 March 2022 08:03:09

  We ordered 3 sandwiches at 6:30pm. We called a couple times in a three hour period while waiting for our food. Finally one last call they cancelled the order and went home. Need to staff your business better if you want my business.

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  Leah Lanas

  :: 28 January 2022 10:52:19

  I placed a large catering order prior to a class I was hosting. I chose an early delivery time to allow plenty of time for the food to arrive and be set up. They called me 15 minutes after they were supposed to arrive to tell me they'd be late, coming at the top of the hour. I expressed that I was very unhappy with this as it was going to be disruptive to the class. They offered a weak apology and no concessions. We were missing half of the chips we ordered and the quantities of the different types of sandwiches made was off. I called the manager the next day to express my dissatisfaction. I was hoping to get an apology or some kind of discount on a future order but the manager I spoke with was dismissive and really quite rude to me. We were planning to put another catering order through for this coming week but have decided to go with a different restaurant after this negative experience.