Jersey Gardens Dental en Elizabeth

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comentarios 5

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  Ahmed Shehata

  :: 06 March 2018 18:47:09

  Left 7 cavities for me to find at my own expense and didn't tell me about them. When I went to my new dentist after a month gap between this one. The dentist told me I have around 7 cavities in my mouth. Now I know that many don't grow in a month. Please save your time and money and find a quality dentist that will take care for you.

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  Ken Rodriguez

  :: 06 December 2017 12:06:14

  I truly wish I could rate a zero star. This place is located in a large mall. And it’s only purpose is to make money. There is no other focus for the folks that work here. I needed dental surgery pretty urgently. I was told I needed to get the procedure approved. Four weeks later I’m calling this dental facility to inquire about the status of the approval. I was told they were still waiting. Not satisfied I called my dental insurance provider and they confirmed my suspicions, they “never” received the procedural approval request from this place. This was in May 2017. I called them back that same day, the woman placed me on a 5 minute hold and came back on the line stating that they did submit the approval request and that they were waiting approval. When I advised her that I just spoke with my insurance’s claims and approvals, she had nothing to say except they are still waiting. I went to another dental facility and my request was approved within two weeks. I’ve since had my oral surgery procedure and it was very successful. It is now December 2017 and they’re still awaiting approval from my dental insurance carrier. THIS PLACE IS A FREAKING JOKE. AVOID THEM AT ALL COSTS PLEASE. Do yourself that favor.

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  Marie Connell

  :: 28 February 2017 18:10:26

  Never trust a dentist that contradicts her own medical opinions or has no recollection of her own previous opinions. Furthermore, never trust a dentist that doesn't use dental floss during your standard dental cleaning. Dr. Ellen Ost told me I needed a deep cleaning during my 1st visit. She explained my need for one was evident just by looking at my gums and x-rays. During my 2nd appointment made for a deep cleaning, she denied ever telling me I needed one since she hadn't written it down in my chart. She couldn't admit she forgot to write down such pertinent information so her defense reflex was to simply disregard my actual need for one and deny saying what she said 2 months prior. She patronized me by insinuating I somehow misunderstood. I couldn't have misunderstood being that the receptionist called to tell me my insurance finally approved the request for the deep cleaning and that I needed to make an appointment for one. Dr. Ost contradicted her own medical opinion from one visit to the next. Rather than admit to her own oversight and negligence in forgetting to write down necessary information, she regretfully gave me a routine standard cleaning instead and chose not to use dental floss, a fundamental tool used for this procedure. If she had used floss, the hygienist would have seen the blood produced by my gums. Since she didn't want to be proven wrong in front of the dental hygienist, Dr. Ost chose not to use floss on me which would have clearly indicated the need for a deep cleaning. Dr.Ost deliberately gave me an incomplete rushed dental cleaning that took less than 5 minutes just because she has difficulty admitting when she's wrong. My dental health should never be compromised because my dentist can't admit she forgot to write something down; medical offices cannot be ran this way. Jeopardizing someone's health for your own ego is unexceptable. And don't even get me started on having to wait two and a half hours both times in the waiting room after arriving punctual each time.

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  Maddy Cruz

  :: 17 January 2017 18:15:27

  Si se le pudiera dar 0 estrellas a este lugar, seguro que se lo diera. Muy mal servicio al cliente, desde el front desk hasta la doctora que me atendió. Fui por una limpieza regular, la cual me hago cada 6 meses. Esta fue mi primera vez en ese lugar. Las chicas del front desk hablando unas con otras mientras esperaba parada por la atencion de una de ellas.. la doctora quería hacerme una limpieza profunda que requiere anestesia y como mi seguro no cubre la anestesia, la doctora simplemente dijo eso es todo. Se fue del consultorio y me dejo sola. En primer lugar yo asistí al lugar por mi limpieza regular, la cual ella podía hacerla pero nunca me la ofreció solo hizo irse y dejarme allí sentada. Me sentí como si no le importara como paciente al no darme opciones, y solo ofrecerme el procedimiento más costoso sin necesidad. Jamás Jamás!!!!

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  Nancy Antelis

  :: 01 February 2015 14:02:41

  I arrived on time with my 2 sons for 1pm and 1:30 appointments on a Friday afternoon. By 3:30pm we left. We were NOT EVEN CLOSE to being seen by the dentist at Jersey Gardens Dental. The receptionists were very pleasant (They had just started at this job). The waiting room was FULL of people waiting to be seen (as were the treatment rooms). I inquired how many dental hygienists and dentists were on staff. 0 dental hygienists, 1 dentist. Even waiting till 6pm I don't think we would have been seen. IF YOU VALUE YOUR TIME don't go here.