Internal Revenue Service en Nashville

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comentarios 5

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  Hellion DMF

  :: 30 March 2018 13:29:36

  I know and expect sub par service from the IRS. However, to be completely ignored and given wrong information continuously, run around to different locations out of state, and not return phone calls ... all at theor direction is unacceptable. And this is the ADVOCATE offfice I speak of Due to no fault of my own, but due to a system glich, my refund is held up and a month and a half late. Do not expect any assisstance due to hardship from them. I honestly feel they really do not care.

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  Joe Blow

  :: 28 March 2018 14:02:25

  I honestly wish I could rate LESS than 1 star... I can't fathom how the IRS was able to assemble a team of employees that just don't give a F@@# about helping you with your problems. I needed simply to verify who I was so I could get the return I am do from 2 years ago. Should have been as easy as showing my ID to a person and them clicking a key or two to allow my return to release. Nope, have to go out into the hallway, call a 800 number, wait to speak with someone, schedule appointment (WHICH IS OVER TWO MONTHS AWAY!) and then come back... What happened to customer service?? What happened to treat others the way you want to be treated?? Get these jokers out of here and get AMAZON to run it! IT would be fast, efficient and the service would be 5 star...

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  Kelsey Finley

  :: 04 December 2017 15:07:01

  I was on hold for over 2 hours and finally got ahold of someone. They hung up on me because I told him my husband and I were by a fax machine instead of just me. Horrible customer service!!

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  Candice Andrews

  :: 02 June 2017 12:36:46

  Some people I've actually been able to speak with have tried to be helpful. However it would be more helpful if their jobs were done correctly from the jump. A lot of letters back and forth for corrections instead of reviewing the entire tax return and then sending it back to me telling me everything to correct all at once. Happened last year as well. Something's got to give.

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  Leland Johnson

  :: 02 May 2017 15:41:58

  First floor tax assistance help, etc located here. So I arrive here with my wife today to discuss taxes etc. We have an appointment at 2:45pm the receptionist says oh? Only 15 minutes? That won't give you enough time. We are like, it will be plenty for today. Then she's like oh, well we are an hour behind. I might have to cancel you and change it for a different date. We are like no, we just talked to who we were supposed to talk to earlier. And she said we would be good then. Receptionist was like well she leaves at 3. We are like, no worries we will stay and get this figured out. Wonder if she's moody today or if that's normal here. Picture of her below. Dated: 5-2-17