closed
🕗 opening times
| Monday | - | |||||
| Tuesday | - | |||||
| Wednesday | - | |||||
| Thursday | - | |||||
| Friday | - | |||||
| Saturday | closed | |||||
| Sunday | closed | |||||
400, West Bay Street, 32202, Jacksonville, Duval County, US United States
contacts phone: +1 904-665-1040
website: www.irs.gov
larger map & directionsLatitude: 30.3269298, Longitude: -81.6637258
Demisha Wallace
::Although I did not like having to schedule an appointment to be seen, I understand why they operate this way. I walked in, did not have to wait, everyone was pleasant, from the security guards to the representative that assisted me. She was knowledgeable, patient, kind, and very professional. Based on my past experiences dealing with the local IRS in other states, I dreaded having to go, but they certainly surprised me. Wonderful experience!
Steven Patrick Jarvis
::Are the website and phone supposed to be helpful? Far too complicated, paying.taxes is easier.
Adrian R.
::My tax return was processed on March 16, 2017, but due to issues with the bank it was returned and received on April 10, 2017. They sent me a letter stating that it would take 10 weeks for them to review and process the return. On June 19, which marked the last day of the 10 weeks, I was informed that there would be an update regarding the release of the funds. NOW, they are telling me that I must wait to up to 60 additional days because there is an unknown issue with my return, in which they don't what the issue is!! I find it funny how when WE are owed money y'all take forever in a day to reimburse our money, BUT when it's reversed we better pay up or go to jail... SMH... what kind of message is that? I will definitely be making an appointment to see someone in person and get to the bottom of this ASAP!!
Kerry B
::The phone number listed for them on their own website doesn't work. Hilarious! You can only get service through the appointment line and when you call they have instant attitude.
Rayauna .W
::This is a pitiful way to do business. People do not have time all the time to do scheduled meetings. We the people need fast results over the phone. I just needed my pin number to be resent out so I can send out for my taxes. Just like we gotta pay taxes out of our pay, I expect the tax places be more urgent about helping us get our money back without all this beat around bull crap. This is ridiculous. We need to talk to a live person. NOT A MACHINE.