Hydros Auto Spa in New York

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comments 5

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  Thanassi Karageorgiou

  :: 05 June 2018 14:23:12

  I've been going to this place for a few years and they generally do a good job, but today was a different story. Dropped off my car at 9am for a regular wash. There were 2 other cars being worked on when I arrived. I asked the manager if the car would be ready by 2pm and he gave me a very condident and charismatic "oh, for sure." I spent roughly $20 in Ubers to get to various appointments in the morning and got back to Hydros at 2pm on the dot. The manager wasn't there and there was some confusion as to the status of my car among the other attendants. The young lady that was there at the time had to call her manager and ask about my car. She then told me the car hadn't been washed. "Yea. Sorry, we got slammed." Very unprofessional. No phone call, no heads up. No care that they've wasted someone's time and money. No discount or expedited service offer. Meanwhile, there are other cars being worked on that weren't there in the morning when I dropped mine off. You just lost a long-time customer and I will no longer refer friends to your business. 👎

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  Gian Jones

  :: 27 March 2018 11:17:30

  Amazing experience! The attention to detail was great and very chill attitude was much appreciated. I will definitely be back.

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  Pedro Eugenio

  :: 24 March 2018 21:04:34

  Best place my car looks spotless like new I will be back again thank you .

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  Luis barturen

  :: 21 October 2017 11:11:35

  First off let me say if you are looking for a quick and easy car wash, then this isn't for you!! I took my car in for a spa day and my baby (My honda) came out beautiful and brand new!! Highly recommend this place if you refer to your car as your baby!!

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  Joel

  :: 19 April 2017 17:24:44

  Driving in to this place with my non-luxury car feel like walking in to a Ferrari dealer where they see a black/hispanic person for all the wrong reason. I spoke to a pretty young lady about a price quote on my Honda and Not for once she didn't even looked at me or gave a price quote all she said was my car had a little scratch and that they couldn't work on it.. took my business somewhere else where they did it with no problem. Thank you