Holiday Stationstores in Bloomington

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comments 5

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  Dan McManimon

  :: 13 March 2023 09:28:27

  I received a denial to my claim for damage during a car wash at the Holiday 8401 Lyndale Avenue, Bloomington store. The incident occurred 12/26/22, the machine holding the hoses came down hard on the driver’s side and as the conveyer moved my car through put a scuff mark all along the driver side. In addition, the point by the side mirror where it came down chipped the paint. It was a very cold day so when I looked at my car when I left the car wash, I didn’t see the damage as the water had frozen already on the side of the car. After a few days, I looked at it again and found the damage. I tried using some wax to remove some of it, but it was too cold to do much. So, I went in to Holiday and asked to file a claim. I also asked to look at the video. The manager, Diane showed me the video, and of course the camera is not on the driver’s side only the passenger side. So, she stated I have no proof and also the insurance denial claims “not consistent with damages from our wash”. I have been taking my 2016 RAV4 Hybrid to Holiday for car washes ever since it was new as the dealership gave us 2 yrs of discounted car washes at Holiday stores. I’ve never had a problem before this. I’m disappointed they did not believe me, a long term customer. In the grand scheme of life, not a big deal, I can probably get most of the scuff marks out by buffing but will have to use touch up paint for the chipped paint. All at my own expense. I will now take my business to LeRoy’s for my car washes 9000 Lyndale Avenue, Bloomington. This Holiday has lost my business. Attached is the denial to my claim from Holiday/Circle K 2/15/23 Dear Daniel, This is to inform you that Circle K has completed a full investigation into your claim. Based on our findings we deny all liability regarding your incident. Review of your claim has revealed that the damages reported are not consistent with damages from our wash. There were no additional reports of damage from claimants with multiple washes sold on this day, no issues discovered upon wash inspection, and no maintenance or repair required. We appreciate your interest in our products and services, but we must respectfully deny all liability for the above-mentioned claim. If you have any questions or concerns, please feel free to reach out. I will get back to you at the first available opportunity. Thank You, (I deleted Claim adjusters name here) Claims Adjuster Circle K Global Shared Services

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  Del Ellis (Brotha Ashykneez)

  :: 24 February 2023 15:45:02

  I'd put my baby up against any car on the road! Gorgeous doesn't begin to even say how this car wash brightens her up! Thanks again Holiday Team!!! #GREATWASH #ULTIMATEWASH #HOLIDAY

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  Benny Lyson

  :: 11 February 2023 11:31:45

  People should not place horrible comments about gas station it's a hard enough job for them as it please only leave positive experience otherwise keep them to yourself I'm not trying to be mean I'm just saying not all gas station employees are the same

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  Chanthy And Tina Taem

  :: 30 May 2022 23:34:35

  We stop by here to Holiday gas station in Bloomington MN we got great sodas today like New mountain Dew Purple Thunder and Code Red and Dr Pepper soda. we'll come back again at my local Holiday gas station store. 🙂👍🏻

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  Koofiro Koofiro

  :: 11 October 2021 10:00:55

  Friendly staff. Coffee took a hit lately. Dark Roast tastes like house blend. It is not as strong as it should be.