Holiday Inn Sacramento Downtown - Arena in Sacramento

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comments 5

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  Sydney Borellis

  :: 09 May 2018 16:15:23

  This place is amazing. You can tell that they cater to the business crowd, but they are still vacationer friendly. One of the more upscale places we stayed at on our trip up and down the Western Coast line. I give it an 11 out of a 10. Amazingly friendly staff, made you feel like you were staying at a family ran motel, not like you were just a room number like a lot of big corporate hotels do. Stay here if you get the chance.

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  Peggy Smith

  :: 30 April 2018 23:18:39

  We stay at this location several times a year, have always had a great experience. I love that it is walking distance to everywhere we like to visit. The staff are very friendly and helpful.

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  kathy Crawford-Al-Chammani

  :: 24 April 2018 12:18:39

  Stayed in the 2 double/queen bed room. Mattresses are very comfortable, pillows are full and fluffy. Staff was courteous, professional and eager to assist. Air unit in room 1125 works very well for both got and cold. Great view of railroad museum and local architecture. Common Sense Kids Action participants along with myself had a wonderful productive trip 😊

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  Jeri Essary

  :: 24 April 2018 09:12:20

  Elevators are slow. Room is spacious. Hotel is close to old Town and a mall (walking distance) gym is a small but has the necessary equipment.

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  Steve Mclaughlin

  :: 07 April 2018 12:15:01

  The dining room service was terrible. I sat with one other guest and he left before I did. I was sitting alone for 20 minutes with the person who left, dirty dishes on the table. Had to get my own silverware, my own coffee cup my own creamer. The eggs were gone from the buffet line. Never offered water or refills. Only Interacted with server when asked if I wanted juice and when she brought my bill. Restaurant had 20 other guest. About 30% occupancy. Lots of room for improving their service and supervising their staff by their management. After reporting this to the Front desk manager, my bill was reversed. The manager was so upset of how things happened and was very sincerely embarrassed. I have a feeling that this problem will be rectified.