Holiday Inn Express Indianapolis South i Indianapolis

🕗 åbningstider

kommentar 5

• en

  Joanne Harrison

  :: 10 May 2018 00:08:37

  After calling ahead to assure room availability, I went to the desk with cash in hand and was told I needed to give an additional 200.00 for a security deposit. What kind of BS is this? So I pull a credit card out to cover the deposit and they told me they could not take mixed methods of payment. Now I've missed dinner with my coworkers. Needless to say, I did not stay there. The king suite at the FAIRFIELD is spectacular! After explaining to them what had just happened to me, they were and absolute delight. They even bought me a pizza dinner for enduring the fiasco I had just been through. Go FAIRFIELD INN! I'll be back

• en

  Sean Williams

  :: 30 April 2018 15:15:37

  To say we had 2 BB teams the service was excellent bcuz having that many boys in an hotel can present challenges. When we needed service such as additional towels & other things it was there immediately. When we needed more time before checkout it was already granted before asking due to the front desk thinking ahead. Thanks for such great service.

• 

  Janel K

  :: 05 April 2018 07:04:16

  My family recently stayed at the Holiday Inn Express Indianapolis South on March 27, 2018. Actually, I would not consider it a stay, as we checked out after just a couple hours after arriving. I planned a mini spring break getaway for my children and this establishment completely ruined our trip. I booked at this specific location because it was affiliated with the Children's Museum and Zoo, a bundle deal for a night's stay and tickets to both atrrattions. It seemed like a great deal, and now I know why. Upon check in, a delivery man addressed the front desk staff. He handed them a bullet, a very large one, probably a .45, which he said he found right outside the entrance. I was very concerned about our safety at that point. Then we got in our room and my concern for safety increased. The room was disgusting. There was dust and dirt in every corner of the room. The carpet was ripping at the bathroom threshold. My son walked where it was tearing up and poked his foot on something sharp. The ceiling was dirty and decaying. The room also had a stale, smoke-like smell to it. My children (they are 2 and 4) were eager to swim, as we had just traveled from Illinois. We went to the pool and it was just as disgusting. The ceiling was littered with large water spots and decay. The hot tub was out of order. The pool water was cloudy. The swimming pool area was cold. The towels had hair on them. We went back to our room so I could rinse my children off and the bath faucet would not work. I thought that the whole wall would crumble as I pulled to turn on the faucet. When I finally got the water going the pressure was extreme, so bad that my children were crying because it hurt them. At that point I had enough and decided that we could not stay a moment longer in a such a gross, neglected, and unsafe hotel.

• en

  Emily Foster

  :: 26 March 2018 20:31:37

  I am not one to complain, but I can’t think of any positives really of our stay. We arrived roughly 45 minutes before check-in (3 pm) in hopes our room would be ready because we had two kiddos ready to go swimming. It was not ready, which we understood and left to grab some food. We came back at 3:45 and our room was still not clean. We were clearly upset and the general manager went and personally finished cleaning our room himself, which we appreciated. The hot tub was closed, there was no water in the vending machines, our room phone did not work and some type of alarm went off multiple times early in the morning and woke our children up. We will never ever stay here again and do not recommend it to anyone.

• 

  Nick Jackolin

  :: 22 February 2018 23:23:53

  Would only stay here if it was the only reasonable priced option again. The HIE downtown is much nicer. Overall the rooms were decent but could use an update. Bed wasn't the most comfortable. Heater worked but had a smell. Ran out of coffee at 830 in the middle of breakfast and the person was on their phone in the back. Ended up fixing the printer in the business center myself since I used to work in IT (wasn't configured correctly).