Hilton Charlotte Uptown en Charlotte

🕗 horarios

comentarios 5

• 

  Dominik Skiba

  :: 17 April 2023 20:53:15

  Rooms were really nice and clean. Had a decent view of the city facing west. Prices are up there, but lower comparatively to other hotels in the area. There was valet parking, and you could also park your car yourself in their parking lot.

• 

  Ben Hardin

  :: 05 March 2023 22:42:10

  Overall a great hotel if you're looking to stay in the downtown area. The only real complaint is that the rooms are starting to show their age a little. It's not a big deal, but when you pay full price for a 4 star hotel room you expect modern updated furniture. Have stayed twice and will stay again. As an Honors member it's my go to when staying in downtown Charlotte.

• 

  Eric Maynes

  :: 05 March 2023 02:38:38

  I love Charlotte, but had never stayed uptown. We came into town for a conference at the Charlotte Convention Center. I paid premium for a city view. The room itself was fairly small given the price, but the view was indeed great. No one had turned the mini fridge on prior to arrival so it took about a half day to get cold. That really annoyed me. The hotel itself was in walking distance of so many awesome things. We walked everywhere while we stayed. The location of the hotel is no doubt amazing. Overall the time we had was amazing. Only thing that kept the hotel from five stars was lack of microwave in a premium room, the fridge delay, and small space for the price paid. That said though, I’d stay again for sure.

• 

  Gypsy Fralix

  :: 04 January 2023 01:30:29

  I loved our room. The view was absolutely beautiful. It was Christmas time, and they had the lobby decorated. It was so nice to come in and see everything lit up. The only complaint I have is the breakfast bar. I would recommend finding another place to dine.

• 

  Teya woodard

  :: 25 October 2022 11:40:21

  First let me say this the room price jump was ridiculous… We paid 889.96 for two nights… Of course it was a game but still a straight rip off.. Our room was a two queens bed and smell like it was freshly mop with a mildew mop…. The bed was hard and the room was extremely cold. The icebreaker was the rip off that occurred while we were there.. my husband went to get a drink sat night around 10 something.. The bartender Daniel made the drink and charge my husband card 37 dollars for 9 dollar drink… My husband tip before knowing the scam had occurred 3 dollars bringing his total 12.37 or34 cents.. He walks away look at his account and went back to the bartender he act like the computer did it and told my husband he would have to wait until Monday when the manager in… I was sleep but the next morning I call the front desk and spoke to someone and they directed me to the food and beverage manager only after I said I will be calling the police because this is stealing… Yes it was only a 25 dollar overcharged but it’s about fairness… We paid 889.96 for two nights without trying to get over.. I expected to be treated fair especially how expensive our stay was… But back to the matter at hand.. I talk to the manager he proceeded to tell me he has to do an investigation without asking for my husband bank statement just receipt number and then said we will have your money back 3-5 days after our investigation done.. I then said we’ll let me call the police because sound like Daniel the bartender wasn’t going to get nothing done because he blame it on the computer,… Like really? I was then told no need to do that just give me an hour.. The manager calls back in an hour and offer breakfast coupons and said we still have to wait for our money… I said I wasn’t satisfied and the first thing he said well we can’t give you any money insinuating I wanted a discount because their wrong doing no I wanted my money back on my card because it was stealing to me…. My husband was frustrated so I took the offer because he was over it… I still feel we was wrongfully done and it made our stay uncomfortable… I feel Hilton should do better with customer far as making them feel better not like they was wrong for mentioning it….. I gave it a 2 because the overall staff was phenomenal…