Hertz in Pittsburgh

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kommentare 5

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  matthew maldonado

  :: 28 February 2018 08:58:04

  Location what kind of out of the way for me but it was very clean and the employee on duty was very kind and had a great attitude!

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  Chimeria Terrell

  :: 13 December 2017 08:16:17

  Just called to get a rental for an insurance claim. Staff was very dry and immediately started saying, "Well, youre gonna need $50 on a credit card a valid driver's licence." Duh! Didn't I just say I was in an accident and I have an INSURANCE claim? Of course I have a license. Then he was condescending when I asked questions about how I would get the car since mine isn't drivable right now. "Let me just verify through the insurance for the claim and then we can cross that bridge. " REALLY? I was in an accident. I wouldn't be calling without all the proper information. My insurance company GAVE me to tell you! I called back and told him to cancel and I went with Avis whoever is the male who is working right now 12/13/17 at 8am his customer service is terrible.

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  Nichole Baughman

  :: 03 December 2017 02:05:15

  I’ll let you in on what happened, I live in Pittsburgh PA and rented from the downtown location, when my car was ready I dropped it off at the location I was told to, called them and picked my own car up. They left the rental where i picked up my car from for a whole week and said I still had it, so they tried to charge me $219 but instead they charged me $419. That was in the beginning of October. I contacted the store where it happened and was run around for a couple of days, they’re very disorganized. I had to get my insurance company on the phone with them along with the place where I had my car fixed (where I was told to drop the rental off) to prove to them it was a mistake on their end. They refunded me the $200 on the a few days later because it was a glitch and they said it would take up to 10 business days before I would get the rest. When my refund never came I called them back and they told me it was out of their hands and to call customer service if I wanted to. When I call them I find out that they never even filed for a refund, can you understand why I’m so upset? This place is so un organized and because of them I had to pay late fees because I didn’t have access to the money that should have been in my account in the first place. I finally got the other refund on October 30th, 24 days after the incident happened.. it wasn’t even for the full amount, I had to contact customer service again to get the remaining. I plan on never using Hertz in the future.

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  Warren Wang

  :: 25 October 2017 20:13:56

  Kyle and the team are flexible and responsive to customers' needs. I always look forward to my rentals from this Hertz location.

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  Elijah Shekinah

  :: 07 November 2016 19:23:40

  Limited selection and the car they gave me could've used a good vacuum job. That said the staff were very helpful, professional, and polite. They quickly adjusted my rate after informing me that they didn't have any mid-size vehicles and had to give me a compact.