Hertz in Honolulu

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comments 5

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  Chris Siu

  :: 08 May 2018 08:56:26

  Worst rental car service ever! Staff are not friendly at all and never provide solution to solve problems, always just say NO!! Waited for an hour in line to wait for the NO!!

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  Karen Zhao

  :: 22 April 2018 01:46:57

  Quick service and easy process at 7:30AM. The car was clean and worked well, especially the touchy brakes on my Altima. *Take escalators to the second floor and turn left, don't turn right towards the elevators. After the paperwork, take the escalator back down and turn right to the pick up area.*

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  Yi Zhang

  :: 25 December 2017 21:37:33

  I would give minus stars if I could. Stranded, on Christmas Day with our luggage and no car. They first told us that the address for our reservation is wrong and that they have already released our car. So yeah. Don't rent from here. Not trust worthy. Can't believe they can operate like this.

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  최정은

  :: 30 October 2017 04:28:21

  Service was pretty good and the rental car was not that bad but the counter worker who was a man was not that good English speaker. I didn't get enough explanation comparing with a woman next to him.

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  woody jones

  :: 15 September 2017 20:45:30

  It was the worst car in a word. I received a car that was washed, but it was still stained. The rearview mirror was not cleaned when wiped again. I rented a car and started traveling. But the car often did not recognize the key. Sometimes the car did not start. I had to move quickly but the car did not start. Sometimes the car door did not open. The car key battery was exhausted. I had no way to know the status of the key battery.