Helms Bros, Inc in New York

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comments 5

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  Che Che

  :: 13 June 2018 09:24:15

  I am very happy i work with Maurice on the purchase of my GLK350. He was courteous, professional and patient. There are alot of little things he does, that he makes me feel like he cares about his client. Overall it was a 10/10 experience...When it's time for my car upgrade, i will definitely come back to look for Maurice.

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  Nivant Sheth

  :: 28 May 2018 11:08:55

  I recently bought an SUV GLE 43 AMG. Theo helped us. He is great salesman. He made us feel at home. Nice Dealership

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  Moaz Shaikh

  :: 28 April 2018 07:15:08

  Theo is professional, courteous and would work to get you the best deal. He took his time to find out what specs were the deal breaker for my wife's commuter car. Found us the car with ever more features in addition to what we really wanted, on top of that got us the BEST deal in entire Queens, Long Island area. I am a very happy customer during very first experience here and will definitely refer friends.

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  Joseph NewYork

  :: 17 March 2018 00:45:12

  Really polite salesman. Usual MB mystique and high prices. And the sedans are taxis in Europe. In the US they are top-line. Their lease prices were very high. I simply bought a new Audi for cash. Leases aren't smart when you're retired.

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  Eva Li

  :: 31 December 2017 00:32:06

  I had an unhappy experience in this store. When I search online, Mercedes-Benz NY, I found this store and leave my information, they contacted me shortly. I made an appointment with a test drive the day before Christmas. I could understand they want to enjoy their holiday, but that not means they should rush their time in the business hour. I spent half an hour to do the test drive and get price from Salesman Erick. He just gave me a price(which is original price) and told me that is the final price. Ok. Today, he called me, I told him that I had already bought the car from other place, because my parents made the decision. Otherwise, they offer me better price, why not? I thought he felt angry when I told him that I bought car from others but not from him. He questioned me you test drive here, and get the information from me. I clearly remember he said: "THAT IS NOT RIGHT, OK?" Then, he directly HANG UP my phone. That is not a right way to treat you customer. Test drive which is a service give to the customer. Is it means that if I test drive from here, I must buy the car from this store?? I even did not spent his long time, he disappeared when I still in the store.He should not show his arrogance attitude to his customer. He should know how to respect his customers first!!!! He should respect everyone no matter where they come from. He should not look down on people. When I reviewed the Yelp, I am not the only person to give his bad review. He should think about his attitude to the customers in the future!!!!