Hearthstone Lounge in Anaheim

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kommentare 5

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  Smevin Bravis

  :: 21 February 2018 18:20:24

  Really nice spot. Decor makes you feel all fancy n stuff. Drinks are on point, and it's a good place to chill for a bit. Love the fireplaces and love that they have rocking chairs.

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  Justin Billings

  :: 28 December 2017 00:32:29

  If you’re looking for a nice place to relax for a bit and have a drink then this is a great spot! We usually bring Uno or some kind of card game and play for a while. We love the atmosphere here

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  Daniel Rodriguez

  :: 12 December 2017 16:47:56

  In reading some of these reviews, it sounds like a lot of them went during peak time or during the holidays. It's sad to see that people would base their entire experience because they decided to go on a Saturday during Christmas time like everybody else in Southern California. I've been to Disneyland when they've closed their gates due to capacity limits TWICE. Yes, it was a very terrible time to go and yes it was crowded and all cast members seemed irritated but who wouldn't? This lounge is amazing. The bartenders are friendly IF YOU ARE FRIENDLY and not rude. I recommend when reading people's reviews is to understand the context of their review and understand that if their issue was not an isolated issue that their review is probably without merit. One last thing, order an Old Fashioned! My girlfriend and I come here every New Year's Eve, mind you this is another busy time of the year for Disneyland, AND WE STILL HAVE A WONDERFUL EXPERIENCE.

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  Gabriel Aguilar

  :: 01 December 2017 14:35:19

  We got to see the characters a few times as they made their rounds for breakfast. The food was above average for a buffet although the price was as well (just above $100 for three). The fruit was very good the scrambled eggs and chilaquiles mediocre but the pancakes and waffles were decent. Just play along with the characters stay positive and you'll have a good time!

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  Nikolis Guenthard

  :: 30 November 2017 07:39:04

  This was the worst experience I have ever had at any location in the Disneyland Resort. I walked in with a group and we stood at the bar which had a total of 5 people seated there. It took approximately 5 minutes to even be acknowledged by any of the three severs behind the bar and another 5 for the first individual to have their order taken. This order took some time to get out despite the fact that it was only two well drinks. Once that transaction was completed and I was the next to be served I was passed over entirely in favor of another guest at the end of the bar who wanted another drink. I waited patiently for another 5 minutes or so before yet another guest was waited on before me. At this point I gave up and said the drink simply wasn’t worth being ignored any longer and went to have a seat with the rest of my party. One of my friends was upset that at my inability to get a simple drink from the bar and suggested that I should just order from one of the servers that was roaming the seating area. Already annoyed with the whole situation I begrudgingly agreed, only to have the same issue with the servers waiting on the table. They seemed to not want to deal with us at all, and made a point to avoid all eye contact with us even though they consistently checked in on a couple seated not 5 feet from us. We got the attention of one server after politely saying “excuse me” several times. He seemed put out by having to take a drink order (even though all I wanted was whiskey on the rocks). He came back after some time with the whiskey I ordered straight up, set it down and walked away without saying a word. I figured at this point I should count my lucky starts that I even got a drink in the first place, but when I started talking to my companions about the mix up in a simple drink order one of them noted that their gin and tonic contained no tonic at all, instead they had used club soda as a substitute. Another party member joined us at that time and wanted to order some food and a drink so we had to start the cat and mouse game of trying to get someone to take another order. When we finally flagged down a waiter and explained our drink situation he didn’t apologize at all, or show any emotion what so ever. I simply requested a glass of ice so I could add a few cubes, and my friend simply wanted some tonic water to add to her very poorly made gin and tonic. When he finally came back he explained that the bartender had thought that they were out of tonic water but simply didn’t look at the bottles in stock. Exasperated at this complete lack of Disney customer service we quickly finished out drinks and food and headed back into the park. To get 4 drinks and an appetizer it took well over an hour, which even by busy Vegas club standards is abysmal, let alone only having a handful of patrons to deal with. There was zero Disney Magic happening at this place and I plan on never returning. I can’t believe that one of the worse customer service exchanges I have EVER had happened in the Disneyland Resort. I would say avoid at all costs, but maybe we just caught them on a bad day. Still, I would never recommend this place to anyone.