Hand & Stone Massage and Facial Spa w Arlington

Stany ZjednoczoneHand & Stone Massage and Facial Spa

 

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3751, Matlock Road, 76015, Arlington, Tarrant County, US Š”Š¾ŠµŠ“ŠøŠ½ŠµŠ½Š½Ń‹Šµ ŠØтŠ°Ń‚Ń‹ ŠŠ¼ŠµŃ€ŠøŠŗŠø
kontakt telefon: +1 682-305-0299
strona internetowej: www.handandstonearlington-south.com
większa mapa i wskazĆ³wki
Latitude: 32.6829885, Longitude: -97.1143339

komentarze 5

  • en

    Christine Warren

    ::

    Today we ( my Mother, Sister and I ) went to try this place out. We chose the South Arlington location because it was closer to our Momā€™s house, unfortunately that was a mistake. When the masseuse introduced herself (Heather) to my Mom, she stated that she is ā€œnursing a tennis elbowā€ so sheā€™s going to try some ā€œother methodsā€ in addition to the regular massage. We didnā€™t know what it means, but went on in to try. So she barely touched my Mom and used these glass cups to rub my Mom up and down, and also lightly used to it suction her shoulders. When it was done, we told the manager the situation and addressed that if the Masseuse was not well to give a proper service then they should have assigned someone else or reschedule. I told her that it was subpar service and they shouldnā€™t have allowed that to happen. The manager rebuttal with, ā€œalthough it was subpar service, service was rendered.ā€ So basically they would not acknowledge that they were in the wrong.

  • Patricia Morris

    Patricia Morris

    ::

    Scheduled a deep tissue massage for severe neck tension. I was given an extremely soft Swedish massage. I repeatedly said I need my neck muscles worked out with no work done where I needed it. I spoke with the manager with no remedy for the failed attempt at a massage. Maybe I was too nice, but I expected a offer to provide the originally requested service... I got no offer to rectify the issue.

  • Marcina Henry

    Marcina Henry

    ::

    My son gave me a 3 month gift card to get a massage because he knew I had been stressed a lot. I have used them all and will continue to visit this location. I enjoyed my massages and want to try other services.

  • en

    Swetchell Demelo

    ::

    The therapists may have been okay but Horrible experience! DO NOT EVER get the membership. They lure you in telling you all this good stuff and that you can cancel anytime but they donā€™t tell you that once you decided to cancel theyā€™ll still gonna charge you one more time and their reason is that you cancelled after the 30 day billing cycle. Well they charge monthly and thatā€™s 30 days right so obviously youā€™re after the billing cycle already when you cancelled! And thatā€™s their trick! It doesnā€™t matter whether you cancel before the next charge or not theyā€™ll still gonna charge you one more time! Thatā€™s just how they wanna rip you. And they treat you horribly when you ask for their manager who never speak to you as they promise ! So DONā€™T ever come here. I still have available service but I did not ever wanna come back anymore because of that experience. I go to this location in Matlock and theyā€™re terrible, and oh, you canā€™t give that remaining package away to someone say your family or friend. They just want you to suffer seeing them or give your money to them. I was treated horribly when I complained about this, they intentionally did not answer my calls and so I went over and personally talked to the nasty people and oh they just got ā€œnicerā€ because there were customers in the lounge.

  • Lisa Lynch

    Lisa Lynch

    ::

    Rachel is absolutely the best massage therapist I've ever had! She is very thorough. She has a 6th sense about the body and seems to know exactly what to do to get the kinks worked out! I highly recommend you see her!

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