Hall Lane Moving & Storage in Commack

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kommentare 5

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  Michelle Glanvill

  :: 10 May 2018 07:30:56

  Great experience! Getting a quote for my parents move was fast and easy. Setting the date and submitting any paperwork was simple. They arrived on time and worked very fast with taking great care for all of the furniture. They’re very friendly and made the whole experience stress free! I would recommend them to anyone and will use them again!

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  Heather Martone

  :: 21 April 2018 18:11:57

  Dealing with Hall Lane from Commack, NY and North American has been the single worst customer service experience of my life. We paid them $13k to pack and move our items. We even paid the extra money for insurance in case anything was damaged - turns out if you buy from them, by the way, it's not actual insurance but a "valuation" policy where the people who break your things tell you how much they think the items they broke are worth. We even paid them to pack items because they told us they knew how to do it properly and then they'd be responsible for the items. Well they packed my waffle iron with my stemware, so you can only imagine what else they broke. They broke priceless items that can't be replaced - like family china and items made by my grandmother. They even dented our mini fridge and grill, which shows they just threw our items around. My high value purses, even though I separately signed for them as "high value," were thrown randomly in the truck without the driver having an idea they were designated as high value items. The list goes on and on. Owner, Susan Hall, stopped being responsive and assigned us a claims rep, Jo Garvey, who works part time. After we submitted the list of over 65 broken items we were directed to a Candy Raymor, who then stopped responding and told us it had been transferred to major claims and Jill Crist, who never reached out to us until I asked why I wasn't getting a response. The wool was really pulled over our eyes by the salesman for this company, Anthony Brigis. The move was in November and I've been transferred to now my 5th rep and have yet to see any money for the disgusting job they did. I will be the squeaky wheel and continue to post and warn others about this disgusting excuse for a company until I receive payment. STEER CLEAR!

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  Alice D.

  :: 11 April 2018 14:22:13

  Finding the right mover was stressful but once I found Hall Lane I knew that they were the right fit for me. Michael assisted me with pricing and the contract which was very fair compared to other quotes I received. The crew that showed up for the moves were awesome. They were so efficient and most importantly didn't damage anything. Thank you!

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  Traci S

  :: 06 April 2018 09:14:02

  Would never use anyone else!!!! Used them 3 times in the past 10 years and highly recommend everyone i i can to do the same! John, Alan and their team are TOP NOTCH! The team is responsive, fast, polite, courteous and very careful to protect your belongings!! just an all around GREAT company!

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  Elizabeth Marsicano

  :: 03 November 2017 06:58:04

  We have nothing but great things to say about Hall lane movers. From the beginning we felt very confident that the move would be taken care of with efficiency and accuracy. Alex came to do the estimate and was experienced and knowledgeable with the process. Our driver called us in advance to let us know when he would be there to pick up our belongings. The crew that did the moving was hardworking and very respectful of our things. They also were so pleasant to work with. The driver then was at the other end on the day he said he would with another great crew. The process was painless. We highly recommend this company. Liz Marsicano