closed
🕗 opening times
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Sunday | closed |
3248, J Street, 95816, Sacramento, Sacramento County, US United States
contacts phone: +1 916-441-6555
website: www.guitarworkshoponline.com
larger map & directionsLatitude: 38.5718932, Longitude: -121.4630328
coyote mangan
::Nice location, and comfy interior, but pretty useless service. Not only is it small, with extremely limited inventory, but the guitar tech (or at least the guy who I tried to get to look at my guitar) was an arrogant and incompetent jerk. I took my guitar in, because it suddenly had a wiring issue. It still worked (sort of) but the sound was weak and phaser like, and there was a bunch of ground buzz. So, either a wire had come undone, gotten crossed, etc., or perhaps something with the active pups. But probably the former, because a sudden issue with both active pups seemed unlikely. So this guy at Guitar Workshop, after arrogantly explaining to me about how important it is not to have a dead 9v battery and active pups, suddenly (after testing the battery, but not looking at anything else) proclaimed, with great authority, that I had a reversed ground. In other words, the guitar had been wired improperly. Not that something had failed, but that it had always been like this (since it was last worked on, anyway). In an utterly futile attempt to reason with this clown, I tried to explain that this was a new issue, and that whatever it was (whatever wires had come undone, or whatever had failed) had happened while I was playing the guitar the previous day. This was not an old issue from whenever the last time work had been done on it. He arrogantly proclaimed, "wires don't re-wire themselves". So without even opening the guitar, he had convinced himself (and was trying to convince me) that this was not a loose wire, but an improperly wired guitar. Either way (reality, or his delusion) it was something that should take about 20 minutes to fix, right? Wrong. He completed his clown show by proudly telling me that it would take at least 3 weeks for him to get to my guitar. He said it as though it proved he was the most elite guitar tech on the west coast. Well, I told him that I was absolutely certain I could come up with a better solution than to hand my guitar over to his dumb ass for a month. (Incidentally, he thought my Schecter was an Ibanez, just because I had it in an Ibanez hard case). He was just too important to be bothered with details, like what kind of guitar he was holding in his hands. I took it to Arnie, over at Klines on Sutterville, and he had it back to me in 48 hours, for $20. The ground wire had come loose. $20. 48 hours. And, Arnie wasn't even there when I dropped it off. Had he been, he might have fixed it while I waited.
Randy Jordan
::I always try to compliment people when I meet them and did with this guys store as well (door bell). After about 60 seconds of talking to him I would recommend him taking some hospitality lessons. I am new to town and had questions but obviously this is the wrong guy to ask anything, he was so rude he should just hang up a sign saying unwelcome! Never thought I would say I miss Texas but they are by far more polite people.
Alicyn Yaffee
::Dave does an amazing job with guitars and basses ! Great guy , guitarist and tech !!!
Chris Wordlaw
::Always been pleased with the work done on my my guitars but, doggone, the man lacks soft skills. Every time I decide to give him another chance I cringe for doing so.
Bob Sobczak
::EXCELLENT FIRST IMPRESSION!! Super knowledgeable and friendly folks. Doc Rock fixed up my amp, but spent a bunch of time with Dave and learning about choices for a pickup for my acoustic, which will be my next project. Live up the hill, so not at all convenient, but worth the travel for a local shop with true luthiers!