Granato Group in McLean

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comments 2

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  Lauren Forney

  :: 15 January 2018 11:48:55

  I have had no problems with this practice. My therapist has gone above and beyond for me to ensure I get the care I need. I haven't had any problems with weird fees or anything like that. I have been having issues with my insurance that caused me to miss a payment but they called me about it right away and we fixed the problem. Office staff is always pleasant. No complaints.

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  Elliot Zaret

  :: 07 October 2017 19:02:18

  My son saw a psychologist with this group. While the psychologist himself was okay, the practice as a whole is greedy and horrible. I was the victim of credit card fraud and my card number was changed. As a result my credit card was declined on their auto bill. Instead of just calling me or asking me to fix it, they immediately charged me a late fee not only for that appointment but for a previous appointment that occurred before the credit card was changed that they happened not to run until two weeks later. They didn't send a bill, didn't give me so much as a week to fix it -- just slapped on these fees. This is absurd. When I told them I thought the fees were unacceptable they refused to let my son see the psychologist anymore. I told them I would gladly pay the copay but not the arbitrary fees. They did not care. After months of developing a bond with this psychologist, my son had to stop his therapy. Looking at other reviews on Yelp and such, I am not the only one who has had problems with their horrible greedy practices. For a psychology group to greedily try to take advantage of people who need their help is simply unethical and immoral. DO NOT go there!