Goldens Nail Spa Inc in Tarrytown

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comments 5

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  Chrissy Heffelfinger

  :: 31 May 2018 02:12:14

  Good service and they took me in before they closed but wouldn't even let me dry my nails because they were rushing 🤔

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  Sue Pilko

  :: 12 May 2018 14:22:45

  Stopped in to ask the price of a powder gel manicure. The older man did not seem to understand English deferred to a lady. I showed her my French manicure and she quoted me $30 if organic and $28 if not. When I came on a Saturday morning, it was busy, and since I didn’t have an appointment, I didn’t mind waiting. The same older man seemed to be in charge and was very brusque and unfriendly. Finally I was shown to a table and a nice young man started taking off the old polish. The older man, without a word to me, pulled him away to do a manicure. I was still sitting there when he finished and then was assigned do a mani-pedi on a woman who had just walked in without an appointment. When I was finally taken by another manicurist, she did an adequate job, but with very little nail preparation. She was not rude, but she certainly was not friendly. Then I was charged $45. The staff pays lip service to the clients and it seems like a factory. I will never go back.

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  Aaron David Gleason

  :: 22 November 2017 13:57:55

  I've had them demand "More" or ask "is that all?" in front of other people. I tipped 8 dollars on a 20 minute chair massage that was 20 dollars in total. They always try and upsell you. Clean place sure, qualified people there, but the attitude needs to go.

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  Helena Day

  :: 29 August 2017 16:56:22

  I have been a regular customer at this salon since they opened in September 2010. The owner, Lee, is one of the kindest, most accommodating business owners I have ever met. The pedicure spas and wax rooms are clean and well maintained. The staff are friendly and do a great job. I am frankly shocked by some of the prior reviews about the owner being nasty or the staff demanding tips. As a weekly/every other weekly customer for almost 7 years, I have never, ever witnessed this. Although Lee treats her staff very well, she would not tolerate that type of behavior from her staff. And I know for a fact (because I also speak Chinese and have overheard her make notes) that when customers stiff the employees on tips, she will make up for it herself, which obviates the need for the employees to demand tips. With respect to some of the commentary about inconsistent quality of service...I do know that some of the staff who do fills have turned over in the past few months due to various personal issues. Along with that turnover came some teething issues which have since been resolved. Overall, I highly recommend this salon. The added benefit of this nail salon is the massage room attached to the nail spa - all of the massage staff are outstanding, and the prices are very competitive.

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  Brigette Benitez

  :: 29 August 2017 13:41:53

  Golden Nails has always been a go to nail salon for me. All the workers are patient and do the best job. The owner is very understanding with everything and does the best she can to please her customers. I give them a 10/10 and will highly recommend to anyone asking for a good nail place.