Golden 1 Credit Union en Clovis

🕗 horarios

comentarios 5

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  Merissa Garcia

  :: 24 December 2022 03:35:32

  Worst customer service I’ve ever had in a bank. The teller I had and manager are rude, they had no empathy and didn’t even try to help. I would not recommend this bank or this branch! I never heard of a bank not being able to cash a check you bank with, it has to be deposited and the holds are longer then what they say. They do not care if you have bills to pay and it’s the holiday reason so they had no empathy for the need for a lil extra money to get Christmas shopping done. I bank with eecu and Wells Fargo and never had this issue their customer service is the best and they care about their customers. My husband’s is the one who open an account here which he will be closing and taking his money else where I bank. I suggest hiring people who know how to have customers service considering they would have to deal with people on a daily if they can’t handle that then maybe they should find a different line of work that doesn’t make them look miserable, especially if your a manager. Also they basically told us there’s no point of going inside that everything we can do could be done at the atm.

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  Poncho Mendez

  :: 01 November 2022 15:38:21

  Tellers are always very helpful when I come in. Security guy is always very nice and respectful.

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  sandy schmidt

  :: 01 September 2022 23:55:48

  Been here 40 yrs & it's really turned bad! Help when opening a Trust account is truly horrific - they don't understand process, even when I took my Trust in. Assistant mgr on a Sat literally, when yelling so badly at me that all 20 people waiting in line stared. He very unprofessional, unable to communicate. Will be leaving this bank soon. Long lines every day too. No one in banking business should talk to customers the way he did. Get rid of this awful person. I will never forget this horrid experience. SINCE POSTING THIS REVIEW, GOLDEN1 HAD IT REMOVED FROM THEIR SITE AND NO CONTACT WAS EVER MADE! VERY UNPROFESSIONAL.

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  shane freund

  :: 01 October 2020 13:47:52

  Very professional and very friendly. They are very trustworthy too. I would recommend them to anyone who is looking to keep their money safe with kind, trustworthy, professionals.

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  randy olson

  :: 02 January 2019 12:11:44

  When I go inside the bank,the tellers are always fast, friendly, with a smile. This is one of the best banks I have ever been a member of, they go that extra courtesy to help.you.When there's a big line and I think I will be their forever, they open up with more tellers and maybe 10 to 12 minutes, they are fast !! Also great interest rates and I have a Golden One Platinum Visa and I use it for everything ! You get cash back in your savings account ! Last year it came out to 48.00 dollars ! Free money just using their card !...Randy...