General Heating & Air Conditioning w New Orleans

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komentarze 5

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  Cindy LeJeune

  :: 14 February 2018 14:52:56

  Good company, good people. We've been using them for 4 or 5 years. Their service techs have always been courteous, knowledgeable, and able to solve the problems we've experienced so far. When we ask questions the techs take the time to answer to our satisfaction. Just today Ron was dispatched to help us with our furnace. He explained how the furnace cycles through its startup which helped us understand what we were experiencing.

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  Taryn M Guidry

  :: 28 December 2017 13:06:13

  Dennis arrived on time and repaired my unit quickly. He was very personible! Loved working with him. Will definitely use General Heating in the future.

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  jesse chanin

  :: 18 October 2017 15:46:15

  Our A/C was broken so we called General. They charged us $84 to come and tell us that it was low on Freon. offered to put more Freon in for an additional $300. We asked them if they could check for a leak and they said that would be $500. Or could clean the coil for $1200-$1500. Sent them away and found someone else who does diagnostics AND leak finding for $74. Stay away from these people--they're trying to steal your money.

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  Allyson Seitzler

  :: 18 July 2017 15:50:17

  I had a good experience with one of my technicians, but the rest of them were impersonal and I questioned their service ever since they broke my AC on a hot summer day during a routine maintenance. I recently tried to understand why I was getting charged a weekend fee when they were supposed to call me back to fix my AC and it died within several days of me trying to get them out. Customer service at their office is horrible. Try another AC place first.

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  Corinne Fox

  :: 23 June 2017 22:09:27

  Jeffrey, the technician, was prompt, courteous and focused. I would definitely recommend using General Heating for all of their A/C needs, I have a very specific type of A/C system (chilled water system)..and was very impressed with his knowledge and his level of competence in servicing my unit. Shortly after, I referred a real estate client to use this company and again..they sent a technician to service a home..and he too was trained and very knowledgeable about this home's A/C unit.