GameStop in Arlington

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kommentare 5

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  Ashley Fuller

  :: 16 March 2018 10:53:03

  These people are so sweet to educate me on new devices for my kids. I left knowing much more, with the game I came in for. Can't recommend enough.

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  young b b

  :: 16 March 2018 03:00:25

  Love the games GTA IV and NHL

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  Kody Harper

  :: 04 October 2017 11:35:12

  The manager, Damon, is not only unhelpful but arrogant and argumentative. I have shopped at GameStop for over ten years and never had a negative experience until recently. Damon, goes against corporate policy regarding coupons which, I discovered after calling the help line to see what can be done to enforce a uniform experience at all GameStop locations. I was informed they will do nothing in regards to having all GameStop conduct business in a similar manner but rather, leave it to the managers discretion. People should avoid this location at all cost. If you value supporting honest people go to a different location or even shop online; anything would be better than supporting a business that does not value their customers as GameStop has recently proven.

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  Ana Mariscal

  :: 18 February 2017 20:35:13

  We usually spend quite a lot of money at this place. We used to be regulars, but won't be anymore. We got a used copy of GTA 5 that I had bought for my brother, and when we took it home, it wouldn't load onto the Xbox One. Turns out it had huge scratches on it. The copy was trash. Who would resell such a messed up copy? We thought it was no big deal since we had a warranty on it, so we took it back the next day. The staff was helpful and got us another used copy, however we expressed our concerns when we immediately saw scratches on this second copy. The guy assured us that the scratches were "minimal." My brother brought it home, and again the copy was trash; it would not load. We even tried it on a second Xbox, and nothing. Errors kept popping up that the copy was unreadable. This time we were pretty upset because when we took it back, they told us we had to go to another Gamestop to get another used copy. After having to drive to their bad business three times, I felt that was ridiculous. They had new copies of the game and didn't want to at least give a discount or match the price of the used copy. I truly felt that they didn't appreciate our business and were just trying to rob us of more money, since they wanted us to buy a new copy. I will never shop there again.

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  Ian Kirkland

  :: 06 January 2017 21:48:25

  Owner remembers me and my gaming style preferences. Staff is personable and friendly.