Frosted Art Bakery & Studio en Dallas

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comentarios 5

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  Luzcinda Mendoza

  :: 04 April 2018 09:56:08

  Shot out to RUBEN ESPITIA (my dad) which is the. BEST delivery man ON CAKES I LOVE YOU DAD😘😀💝🎂

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  David Shawel

  :: 18 December 2017 14:10:50

  Their customer service is second to none! Every detail of every cake is perfect.

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  Marco Murray

  :: 07 October 2017 11:11:02

  These cakes are AMAZING!!! My favorite is the Princess cake! The marzipan fondant I can eat it by itself! I love that they have single slices, 8' and 10' round and preorder quarter, half and full sheets as well. Small shop but well worth the trip across town! =)

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  Victoria Shanks

  :: 12 July 2017 17:19:09

  I found Frosted Art at the Dallas Bridal Fair last spring (2016). My mom and I loved the samples we received; they blew the other companies out of the water. We immediately booked with them and used the discount from the fair. I had a year and a half engagement. This past spring, my venue had an open house and Frosted Art gave samples there too. The cake was dry and the icing was super wet/gooey, nothing like the previous samples. I contacted the bakery and they said it was their normal cake. I was under contract, so I had to stay with them. I got married last week, and was very disappointed with our cakes. The designs were beautiful, but the cake itself was embarrassing. Today I was informed that our close family and friends made comments saying it was the worst wedding cake they had. Our frosting also began to melt (we were inside and the venue was chilly), so we had to move the cake cutting up an hour and people started leaving after the cake was served (pretty typical). I have attached a photo showing how it melted. Also, they messed up the layout for the groom's cake topper. I am not sure if they skimped on us because we used the bridal fair discount, but I was NOT impressed after paying $2,000. Overall, beautiful designs, poor quality.

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  shay tipps

  :: 19 May 2017 09:08:01

  I came to Frosted Art Bakery almost a year ago. I was so impressed by the customer service experience. They were very friendly. I enjoyed the cake tasting and everything. I put in my order for the cake and once my wedding day arrived I tasted a piece of my cake and it did not taste the same as when I tasted a piece of the cake at the cake tasting. I brought the cake back up to the cake shop the next day because I was not satisfied and the same nice people that I dealt with in the beginning became very rude to me. I was so heartbroken I just cried in the office. Instead of trying to compensate me for a horrible job that they did they acted like I was trying to just come and get money back which was not the case. It took me an entire year to come back and write a review about this because I didn't want to think about how one of the most important days of my life was ruined because of my wedding cake. The presentation was nice but the cake tasted like it was a couple of days old. I should have known something was up because they called me a few days before my wedding and told me they could do a different icing on the cake for me. I believe they made my cake a few days earlier and stuck it in the refrigerator because it tasted old. I spoke with the baker and instead of saying I apologize for what happen and what can I do to make up for this situation. All of her crew bombarded me and my husband and tried to make it seem like we were trying to get over. Why would we even waste our time coming back up to a bakery the day after we got married? It makes no sense at all. I was so upset about the cake that it was the only thing on my mind the next day. I had to call and complain because it was the worse cake I ever tasted. I think the baker got upset because I told her it was the worse cake I ever tasted. It just tasted old.