Freeport Plumbing & Heating in Freeport

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  G Medina

  :: 05 May 2018 14:13:28

  DO NOT MAKE ANY BUSINESS WITH THIS COMPANY, run by thieves. Let me start saying that I understand that certain services are expensive and business are entitled to put price to their work, but there is a really thin line between charging for a service and a completely different story to ripoff customers. Just a few days ago, I contacted FREEPORT PLUMBING AND HEATING, located at 29 Bedell St, Freeport, NY 11520, with telephone number 516-442-8008, to setup an appointment for a leak in the shower, it was not an emergency so I was ok to wait 4 days to have a technician to come to my house, they said, it will be a $100 service charge for the technician to come to your house, if you decide to have the problem fix that day, the $100 will go towards the repair, pretty standard, we all know companies do this all the time to make the customer use their services. Here is the issue: charging almost $500 for changing a water mixer that cost $35 at Home Depot, and that took the technician only 45 min. from the moment he came in to the time he left, (and this is including his trip to go get the piece) to do the work it’s extremely a ridiculous amount. When they told me the price I was expecting that the technician will reduce it by the $100 mentioned by lady on the phone but no he didn’t. Next available business day I called this place to make sure they understand my discontent with the whole situation, the their answer was “oh no, that’s a completely separate charge, that’s independent from whatever the technician charges. At this point I can only say, shame on you, but eventually reality will catch up with businesses like this and I can guarantee you that a simple fine will not get you out of all the misleading and dishonest business you are running. HUGE SCAM. DO NOT HIRE!!!!