Fort Worth Gear & Axle in Fort Worth

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comments 5

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  Zeke Najera

  :: 19 May 2018 11:55:46

  Awesome service. Gary fit me in schedule even when fully booked.

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  john neuman

  :: 03 May 2018 08:27:12

  Seems like good place on first visit

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  Jason Childress

  :: 05 December 2017 13:31:24

  Terrible customer service. I spoke with John Cave in August about having a 12 bolt rebuilt with near gears. He was rude and short, but I figured whatever since the place had such good reviews. It took nearly two weeks to get my rear end back, simply because John forgot to call. I picked up the rear end, installed it, and the truck sat for a few months until I could get it road ready. I finally got the truck on the road in early December. I drove it from Saginaw to Bryant Irvin road and the truck sound like ball bearing were in the stall converter. I had it towed to a local shop and they determined the rear end was shot. I call Ft. Worth Gear and Axle and spoke with John. I described the sound and the first thing out of his mouth was, "Did you put oil in it? Every time someone calls talking about a funny noise, it's because they didn't put oil in it." Clearly, John had had to deal with this issue many times. He claimed there was a tag on the rear end stating to put oil in it and what kind, but anyone can claim anything. There was no tag. I was simply given a receipt by the lady in the office and that was all. The closest thing to a tag on the rear end was the metal placard they placed with their logo and contact info.

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  thomas j. cassady

  :: 07 November 2017 13:40:20

  From start to finish, Toby help a tough situation be as good as could be hoped for. His estimate was spot on....as for cost and time involved. Much Appreciated. It's never fun to have an On the Road breakdown, thanks Toby, and all the folks at Ft Worth Gear and Axle.

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  John Paul Ormsby

  :: 09 October 2017 12:36:01

  Looked up my local Dana Spicer dealers. Called my local friends in the area. They said go here. Called them up and said I need an axle shaft for a Dana 60 from a one ton dodge. Lady tells me "we don't deal anything under a ton"... gues I'm calling my Michigan Dana dealer.