Floor De Lis Flooring LLC in New Orleans

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comments 5

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  Shea Meyer

  :: 25 August 2017 11:48:41

  Set a delivery date, at the last minute they wanted to change it. I had to beg to convince them to install carpet on the scheduled delivery date. They arrived, did not have the correct amount of carpet, they left, deciding they couldn't' complete the job which would have left us unable to use our master bedroom, but they then decided to come back and install the carpet that they did have (thank god). It then took another two weeks before they came back to finish the job. They gave no explanation, no apology, no discount, what they did give us was a LARGER bill. They called to collect the remaining balance and stated that the original quote was inaccurate and they forgot to charge for demo and haul away. I would not recommend doing business with this company. Buying a new home is an exciting and happy experience, decorating your new home should be a pleasure! Floordelis insured that it was a complicated uncomfortable nightmare!

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  Vic Hughes

  :: 24 October 2014 19:52:19

  Good, quality work. Great service and installers know what they are doing. Showroom has a great selection too. Really liked working with Floor de Lis

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  Bailee Bradley

  :: 20 October 2014 17:07:53

  Floor de Lis just did a backsplash in my house. They had a great selection. It made my entire kitchen look so much better! The crew was easy to work with and were very helpful with my decision.

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  Lookout Inn

  :: 24 June 2013 17:33:41

  I am so thrilled with my newly refinished wood floors (that were previously a disaster!) and elated with my sleek, grey tile kitchen floor. The team was efficient and Mark and Elaine ensured that my job was going to get done as quickly as possible, given the very tight time frame I provided. My only disappointment was working with some of the guys that were actually bought out on the job. I am not currently living in my house, hence the work and floors being done while I am living elsewhere. I was disappointed that when arrival times were given, they were late and when no arrival times were given I receive a call at 8:15 AM on a Saturday morning and receive an attitude from a guy who is at the house, while I am not. YET I was given no warning regarding his arrival. The guys work very hard and are explanatory about the process. Just make sure you're there when they need you!

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  Carlos Balliache

  :: 06 March 2013 13:55:54

  I'm an installer and get all my materials from Floor de Lis. They're warehouse in Mid City is easy for me to get to and close to all the jobs I work on. They have everything I am looking for and if they don't, they can find it. I've been using them for a few years now and really like their service. Carlos