Fitzgerald's Pub en New York

🕗 horarios

comentarios 5

• en

  Tobias Cooper

  :: 11 May 2018 19:53:32

  Indubitably the worst costumer service experience I've had in my 5+ years living in the city. We sat down at 6 PM and put an order in for two platters, (supposedly plenty of food for a party of 7- I cannot attest to this, as I am writing this review without having experienced the food quality). At 7pm, we ask whether or not our order was almost done. Turns out the waiter didn't even put the order in. I then asked for clarification, in an extremely collected manner. I said, "You didn't put the order in?", to which the waiter responded by putting his hand in front of my face, saying the words, "calm down", in an apparently menacing manner. I don't write reviews often. But when any environment dedicated to providing good times fails its customers by lacking common courtesy and respect, there's a moral obligation to stop it in its tracks. Do not support this business. We all went on a Thursday, when the restaurant was not busy. Even then, I'd get it; it'd be understandable if the plates weren't ready simply because of their size, requiring an hour for preparation. But nope. They let us run out of water and provided zero attention to us in the 45 minutes of empty cups and stomachs. The waiter's name was Manny. Sorry to rat you out, dude. Actions have consequences. (Side note: smoking seems to be allowed in here, so if you're a nonsmoker, consider finding a different place)

• 

  Thomas Almond

  :: 17 April 2018 03:45:20

  I might be a stranger in a strange land, but I got a classic Pub experience after a long day. Top marks to Conor!

• 

  Smevin Bravis

  :: 04 April 2018 22:06:50

  Classy set up here, with a dope staff. Felt like the bartender was hangin out with us rather than serving us (which yes, I do mean as a good thing). Fun spot.

• en

  j t

  :: 01 March 2018 18:48:57

  Basic pub. Close to my hotel, sometimes. Still I find myself here everytime Im in NYC :)

• 

  Neslihan Ozdemir

  :: 14 September 2017 00:24:03

  Oh terrible. Disgusting place. We're playing darts inside as a group, someone who knows the bartender smokes cigar next to windows which blows the smoke inside.. I ask, do you guys let them smoke at the window? He says yes, this is America they can do whatever here. I say to my friend that's why it's always empty here.. He says you can leave here. I say I leave whenever I want. He walks on me, what did you say and he insists I leave. NASTY!!!! NASTY!!!!! NEVER COMING AGAIN. BUT I WISH HE WAS PROFESSIONAL!! I LIKE DARTS. Tom was a nice bartender, this John was not and worse he can even be the owner. Why do we get bad experience? Customers shouldn't smell cigarette or cigar or kick out for asking simple human rights. I didn't criticize his food or drink making. Even in clubs where they always smoke, when you complain bouncers say they shouldn't.. but they don't tell you to leave. bs Business owners. If you have the "if you don't like my place then leave" mindset has long gone. You gotta work with the people who like you and want to help you. You gotta listen them. Not even just act like it. Really listen and see if there is any point and respond. And definitely don't walk on them and don't be nasty. Hire professionals or learn how to control your emotions.