Fishkill Dental Group in Fishkill

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comments 4

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  Tatiana Hoyos

  :: 25 January 2018 12:17:12

  IM VERY DISAPPOINTED WITH THE SERVICE MY HUSBAND RECIEVED THIS MORNING. HIS APPOINTMENT WAS AT 11:20 AM AND UNFORTUNATELY THINGS HAPPEN AND HE GOT THERE A FEW MIN LATE (MIND YOU HE CALLED ME AT 11:31AM) TO TELL ME THEY DID NOT WANT TO SEE HIM! SO I DECIDE TO CALL THE OFFICE AND ASK THE RECEPTIONIST WHAT IS THERE GRACE PERIOD AND SHE STATES "10MIN" SO I ASKED WHAT HAPPENED WITH MY HUSBAND AND SHE PROCEEDS TO SAY HE GOT THERE 15MIN LATE! WHEN I CLEARLY TELL HER NO HE DIDN'T AND I HAVE PROOF SHE WANTS TO SAY HER COMPUTER WATCH TOLD HER DIFFERENTLY. SO I ASK TO SPEAK TO SOMEONE ELSE SHE SAYS CALL TOMORROW. I DON'T KNOW IF SHE SAID HER NAME WAS JACKIE, JENNIFER, OR JESSICA BUT WHAT SHE DID WAS WRONG. IN ALL THE APPOINTMENTS I HAVE BOOKED IN THE HUDSON VALLEY THERE IS AT LEAST A 15MIN GRACE PERIOD. THERE IS NO WAY THAT BC U GET THERE 10 MIN LATE A DR CANNOT SEE YOU BC UR A NEW PT WHEN FILLING OUT FORMS JUST TAKES 2 MIN. IM CURRENTLY WAITING FOR THE OFFICE MANAGER TO CALL BACK IF NOT I WILL BE COMPLETELY REMOVING EVERYONE IN MY FAMILY FROM THIS OFFICE!

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  Ricky Causo

  :: 12 July 2017 11:40:24

  DO NOT GO HERE!! WORST STAFF IN HUDSON VALLEY!!! I'VE NEVER GONE TO A WORSE OFFICE IN MY LIFE!!! Today I made a call to the office to update my insurance information, and TWO DIFFERENT STAFF MEMBERS HUNG UP ON ME. When I CALLED BACK and asked for a REASON for THE SECOND ONE HANGING UP ON ME, SHE ACCUSED ME OF CURSING, when I DID NOT. HOW LOW CAN YOU GET??? PRETTY LOW LET ME TELL YOU!!! I'VE NEVER BEEN ACCUSED OF FALSEHOODS AND BEEN HUNG UP ON FROM ANY OFFICE, EVER, UNTIL TODAY. It's a great excuse to hang up on someone, as I'm sure IT'S NOT THE FIRST TIME THEY'VE HUNG UP ON A PATIENT because of THEIR ATTITUDE. I'm floored at how DISHONEST, NASTY, UNEDUCATED, RUDE, CONCEITED, LAZY (VERY LAZY), and MEDIOCRE - AT BEST - THIS OFFICE STAFF IS. If you want to go to a DENTIST OFFICE where the staff is WORSE THAN AWFUL, and will HANG UP ON YOU because THEY ALL HAVE AN ATTITUDE AND ALWAYS HAVE BAD DAYS, then this is the PERFECT place for you. If you can't be polite, attentive, and reasonable with a patients needs, then you SHOULD NOT "WORK" IN A PROFESSIONAL OFFICE. HOW IS POSSIBLE THAT THIS PLACE IS STILL OPEN WITH A STAFF LIKE THAT??? I WOULD SHUT THE BUSINESS DOWN WITH A STAFF LIKE THAT, ESPECIALLY IF MY REPUTATION AS A DENTIST IS ON THE LINE, BECAUSE -- THEY MAKE YOU LOOK LIKE A BAD DENTIST --, AGAIN, -- THEY MAKE YOU LOOK LIKE A BAD DENTIST-- A REALLY BAD ONE. GOOD LUCK WITH THAT KIND OF REPRESENTATION OF YOUR PRACTICE, BECAUSE YOUR STAFF REPRESENT YOU!!! THAT IS THE FIRST IMPRESSION PEOPLE WILL GET OF YOU, BUT YOU OBVIOUSLY DON'T CARE!!! P.S. I'm telling EVERYONE I KNOW how "awesome" your office staff is. HAVE A NICE DAY!

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  NASCAR Radioactive

  :: 13 February 2017 21:18:38

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  Jamie Devlin

  :: 17 February 2016 15:30:30