Firestone Complete Auto Care in New Orleans

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comments 5

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  Mike Nelson

  :: 19 March 2018 14:51:55

  I was assured when I arrived that my car would be done in 45 minuets to one hour. After over two hours of waiting in their waiting area they just realized my tire was not in stock. They are now shipping my tire from another location and I get to wait an additional 1-2 hours. They thanked me for remaining calm. Plain incompetence.

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  Michael Yoshino

  :: 26 January 2018 02:08:46

  Was in the middle of a cross-country roadtrip when I stopped in New Orleans for the weekend. Went to get a quick oil change at Jiffy Lube, but they wouldn't touch my car after opening the hood and seeing a mess. I took it right across the street to Allen at Firestone who worked way hard to get me the parts and work done that I needed and was in constant communication with me through the entire process. I was back on the road right on schedule by the end of it, which wouldn't have been possible without these guys. 10/10!

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  Vanessa Gordon

  :: 24 January 2018 18:12:37

  The staff was very friendly and professional,they had coffee and clean restrooms.They explain what the Mechanics are doing, The mechanic team was fast I also enjoyed sitting there watching the Team work.Thank you Allen and your Team

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  Jason Joubert

  :: 22 January 2018 09:15:24

  Experienced and friendly staff that offer efficient service and a fairly accurate wait time. I have been a customer of Firestone for 30 years. I stick with them for several reasons. They offer nationwide coverage, your information is available at all service centers, they back up their work and they offer specials to keep your routine maintenance items at a lower cost.

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  Maida T Torres

  :: 22 January 2018 00:52:52

  Pleasant and helpful staff. Fair prices. Went out of the way to do the best job possible. Excellent customer service!