Firestone Complete Auto Care in Elmwood Park

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comments 5

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  Vicki Caldwell

  :: 09 May 2018 19:31:40

  When Mike is not here. I wait hours just for an oil change. They take all customers that came after me. I know it's because Im a black woman. Truly hate coming here. Hubby loves it. He doesn't get the treatment I get. Antonio never nice always sarcastic and disrespectful. I have to keep my composure because they're dealing with my vehicle. I got here alittle after 5. They suppose to close at 7. Its 730 Im the last customer here and still waiting.

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  steve202sharp

  :: 29 April 2018 15:36:26

  Very organized professional and very friendly they make everything convenience for you I love it here

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  Monique Horton

  :: 13 January 2018 13:51:05

  I was a 8:00 am walk-in. Had service once before this incident at the Elmwood Park , NJ store. 4HRS. to get a oil change and light bulb changed.. ooh I was informed at 10:15 "Ma'am u hv a nail in tire".. I'm a commuter, so i said; ok. Let's fix it. 12:00 noon. YOUR CAR IS READY. .I DON'T HV TO EXPLAIN ANY FURTHER. I WAS IN THE ESTABLISHMENT FOR BREAKFAST AND LUNCH. GET IT TOGETHER GUYS... HORRIBLE SERVICE... 2 STARS

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  Tina B

  :: 30 November 2017 18:13:02

  Got my tires fixed, perfectly. But had an older gentleman treat me like I wasn't knowledgeable because I'm a woman. Everyone else was kind and helpful.

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  Dani C

  :: 17 November 2017 17:22:53

  Friendly staff who usual is there when you walk in, and if not, you would typically wait like a few before someone comes back. Haven’t really seen any issues with more conversations than attending customers, it’s a good balance. They are good with walk in appointments, & have knowledgeable mechanics. So far, they are good in my book.