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809, South High Street, 43206, Columbus, Franklin County, US United States
kontakte telefon: +1 614-443-2000
webseite: locations.53.com
größere karte und wegbeschreibungLatitude: 39.9453653, Longitude: -82.9977688
Zack Martin
::Absolute disgrace in the banking world. I will keep my money in a shoe box underneath an old oak tree before I set foot in another one of their locations.
Colten Kilkenny
::The women whos office is next to the security gaurd need fired. I have never been to a business that an employee raises their voice and talks over you. I gave 2 stars because the teller and manager are great. I closed my account today and once I can edit my personal info off of the video i took today it will be posted.
Courtney Bennett
::Went in to set up a joint bank account with my partner, the banker at the front was pretty nice to us and ask as to wait while a banker became available, the manager herself ask us to give her a moment which we had no problem doing. But then a conversation with another employee began which at first sounded work related but turned into a full blown conversation about what they we’re going to their hair next lol. We sat there both dumb founded because opening an account takes some time and we had already been waiting, she just openly dismissed us and wasted our time! So glad we went to my bank that helped us right away. #teamusbank
Logas logas
::Extremely rude. Would not take a cash deposit without an ID even with all the information provided. I have made deposits at this branch for 5 years without someone harassing me as much as the unkempt dirty looking manager on duty that looks like she hasn't washed her hair in 12 years. Clearly has a fragile ego it's amazing they put her in a position of management I would have guessed she was a random schizophrenic that wandered behind the counter. It was literally just about her trying to make me show an ID for a routine cash deposit that has never been an issue but she really wants to exercise authority she doesn't even have. She does not belong in management. I went to another branch where the manager there informed me that it was in fact not their policy and they should have been able to take my deposit with no issue. Because this one took my deposit with no issue and didn't even ask for me an ID. The other branch also informed me that locations can send out complaint forms attached to their branch ID but they refused and hung up on me after multiple request. Would not provide manager name either. Which the thing is they're just hoping I drop it but I'm not lol, I was on hold with the 1800 for 9 minutes just to leave a callback number because they want have supervisors in until Tuesday. I have both interactions with both bank branches recorded. I will be filing a formal complaint on Tuesday and closing my accounts, both personal and our family's buisness that day as well. I really hope that lady gets mental help honestly. So sad and pathetic to harass people trying to flex your middle management position on others in life. So cringe
Melissa Schmidt
::Great service. I came a few days after they opened their lobby again, they were practicing great social distancing, all employees were wearing masks and were extremely friendly and efficient. Anita helped me fix some things on my account and she was great!