Ewing Bros towing in Las Vegas

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comments 5

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  Amanda Ruiz

  :: 21 May 2018 14:08:27

  I would give zero stars if I could! Omg what a joke! I Went there and they said the keys weren't in the vehicle they wanted me to call metro and argue with the officer. I told them to call metro. Then they said the person driving could have been too drunk and maybe they misplaced them. After 15 mins of waiting they rechecked and found them. No really? Then they said the title wasnt in the vehicle so they wouldnt release it....same tow truck driver that couldnt find the keys couldnt find the title. I asked to go look of course I couldnt. I searched for hours at my house. Then called and was told I had to come down there. Was transferred to a supervisor Ron who said he would look. 1 hour later no call back. I called him. The response of just 2 minutes ago I found it, it was where you said it was. Oh wow, so can I get an apology....he stayed quiet. Well um I me sure you can he says and no apology. What a joke and complete waste of time. They are only trying to make your life harder and charge you more for the impound. Scum of the earth! Got there to pick it up, waited 45 minutes, was treated rudely. Asked for Ron and he avoided me. The least they could have done for the inconvenience and their mistake was to have the vehicle ready or at least the title the claimed wasnt in the vehicle. Now they cant find the title that supposedly they found this morning. Ridiculous! Going on an hour and a half at this point. Now noone knows anything. Sammy was a disrespectful guy. William had empathy and was willing to help and actually tried to speed the process along. What a great manager Ron literally went out of his way to avoid helping me, passed right by me. Haha it gets better they handed me a title to someone else's car! Wow a Honda civic when I'm picking up a Ford f150

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  Deborah Edwards

  :: 21 May 2018 00:25:37

  Took a friend there to pick up his car, very organized. Nice people working in the office.

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  Michelle Miller

  :: 18 May 2018 21:15:11

  Let me start by saying, I absolutely love these people. They actually, truly saved my life. This is also my first time in Vegas under accidental and traumatic circumstances. I was pulling my 23' Airstream from Utah to California with my boyfriend and two dogs. I drive a 1 ton, Ram 3500. While going sixty miles per hour, over an hour outside Vegas on I-15S, my right front WHEEL flew off my truck. My truck landed on its rotor, shearing half of it off, careening off the side of the road, about a foot or less from high speed traffic. I couldn't get anyone out to come help me. There were absolutely no towing services that would come help and the ones that did, took my money and left us alone as the sky turned dark. We were quickly running out of water and were overheating in the truck. Semis blew past us, rocking my Airstream and truck back and forth. We called 911 and they set us up with the Ewing Brothers. 'Junior' from Ewing Brothers showed up with a truck, with only the information that my spare needed to be put on. But with the massive damage to my truck, the weight of my truck, and the fact that we could not leave the trailer - it was unfortunately necessary that my entire rig be somehow towed off. Junior was absolutely nothing but kind to us. He was determined to find a way to get us towed to safety. He managed to rig up my truck to his, despite many challenges that less experienced towers would not be able to navigate. He towed us to the Ewing Brothers yard going 20MPH, arriving to the yard at around 1am. We had been stranded for 11 hours at that point. He went even farther out of his way and made it so that he left the entire rig set up, allowing us to spend the night in our trailer in the safety of their yard, behind locked gates and security, as we were left with no options, nowhere to go, were scared, and beyond exhausted. Early the next morning, before unhooking my trailer to tow it to a local KOA for me, Junior brought a rubber ball for my puppy to play with. I was pretty much rendered speechless at that point. Junior also had my truck worked into the shop at Ewing Brothers. The entire staff and mechanics at Ewing Brothers were phenomenal. They treated me like a human being. They meticulously inspected and repaired my truck in TWO DAYS, and price shopped for fairly priced parts. I was completely at their mercy and would have expected to be taken advantage of. That was simply not the case with Ewing Brothers. I want to extend all my heart and gratitude to Junior, Gil, John and everyone else for going above and beyond to help me. I was terrified and vulnerable in Vegas - Sin City, at that. This was the last place on earth I ever expected to be treated with such empathy and generosity and yet it happened - at the hands of tow truck drivers and mechanics! Thank you, Ewing Brothers, for taking such good care of me. As I went to go drive my truck off the lot, Junior drove by me and said goodbye. He noted that they filled the air in the tires of my bike that I had left in the bed of my truck, because they were both flat. 100/10, I wish there were more companies like Ewing Brothers out there.

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  Charles Grosh

  :: 10 May 2018 00:58:25

  I had a great experience here. Found a great car for cheap. Not one problem in 3 years. I'll be back!

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  tomato

  :: 05 March 2018 11:28:55

  IF YOU CALL, ASK FOR A MANAGER TO GET CORRECT INFO ABOUT YOUR CAR!! I got in a pretty bad car wreck and the lady on the phone told me it’s be $233 to pay the fees and sign over the title, i get there and then they said i couldn’t sign the title over and i have to pay a &300 dollar fee just to get it off the lot, i was very upset. mainly because of the false information the lady on the phone told me, but, the gentlemen who took me to my car to get my belonging we very kind, and (a different) lady at the desk really did do the best she could to help. also they recommend a salvage yard, ‘R & R salvage’ don’t even call them, i asked if they take totaled cars and the lady on the phone told me “no no we no take nothing.” instead, call Dis & Dat auto wrecking and towing! the man was very kind and even offered me $70 dollars!