EUROPEAN TRAVEL in Burbank

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comments 5

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  azi kaptryan

  :: 22 March 2023 19:15:45

  I recently booked a trip with Linda, and I couldn't be happier with the experience. From start to finish, she was incredibly helpful, knowledgeable and professional. She took the time to understand exactly what I was looking for in a trip and made recommendations and planned accordingly. She was also very responsive and easy to communicate with throughout the entire process. During the trip, everything ran smoothly and I felt very well taken care of. Overall, I highly recommend European Travel to anyone looking to plan a memorable and stress-free travel experience.

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  Vard Peto

  :: 25 January 2023 15:07:54

  SAVE YOURSELVES THE TIME!!! I am utterly disappointed by this agency if I could give them zero stars I absolutely would. I called Linda and asked her to plan a trip to Italy for my family and I in June 2023. I was told that Chris will handle everything for us and email me the information. I was told to wait a week. A week passes and I hear absolutely nothing from them and decide to give them a few more days. I still don’t hear anything. I give them a call and Linda gives me a whole lot of attitude and transfers me to Chris. Chris says he will do everything for us and on Monday we will get the email. Monday comes and there is still no email! I wait a few more days and give them a call today. Chris blatantly lies to me saying that he did send me an email on Monday. I told him to send me a screenshot and he says “I don’t text”. I couldn’t help but laugh. I advice everyone who is considering to work with them to save themselves the time and go to a different company!!!

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  Arutyun Barsegyan

  :: 11 May 2022 12:17:03

  European Travel helped us with booking our vacation. Talked to Chris on the phone. He was very professional and fast at giving us prices and booking our flight and hotel.

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  George Papazacharioudakis

  :: 21 October 2021 19:26:37

  Made reservations last summer with Von traveling to Greece through London. Before departure flight got cancelled a few times not to his fault. On the rescheduled day I was bumped from my departure flight by American because the flight was late and would not make connection with BA. Eddie rescheduled me for the next day and asked me to document expenses incurred with hotel and and others so he can submit to BA for consideration. I wrote a few emails last summer, left a few phone messages and never got a response. I called today and was totally shocked by the rudeness and bad language used by Eddie towards me. Very unprofessional, insulting, and uncooperative team. A year ago Von helped me with similar plans during Covid and was very pleased. Not sure what happened this year. The insults today made me a never go back customer.

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  Kathy M

  :: 21 January 2016 18:45:23

  They helped us plan our dream vacation to Europe, recommending cities to visit, finding hotel rooms large enough to accommodate our family, arranging air and ground transportation for every leg of the trip and booking our tours. With our customized itinerary, we knew everything was well-planned and we were able to fully enjoy Europe! Thank you, Chris! We will be back again and again!