European Collision Center in San Francisco

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comments 5

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  D Sun

  :: 02 August 2017 15:37:29

  It's a preferred vendor by AAA. HIGHLY recommend their service. Great value fast turn around. I trust them because first time passing by I saw a lot of Benz in the shop. Later I found out that they handle Benz Audi and sometimes BMW. They are certified for Benz and in progress for Audi. Recommend

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  Neha Mac

  :: 12 July 2017 20:50:37

  Great service and my car looks fantastic.

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  Lee Rauch

  :: 11 July 2017 14:11:17

  Replaced 2 doors on my Lexus. It looks brand new. Excellent paint job. Outstanding customer service

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  Nei Ng

  :: 13 July 2016 17:41:40

  With less than a year of ownership, my car was hit in the back by a giant white charter bus. It was an unfortunate situation, and I wanted to find a place that would take the best care of it. Based on Yelp, I decided to take my damaged car here. When Sergio inspected it, he estimated that it would take about 3.5 weeks to finish, which was fine with me. In the meantime, I was stuck with a rental car to get me around. If you're ever in the market for a small car that's easy to park in the city, try a Chevy Spark! It's cheap, space efficient, easy on gas, has 4 doors, and surprisingly fun to drive. I kind of miss that quirky car. Anyway, Sergio updates me and informs me that it'll take a bit longer. This didn't bother bother me as I'm a patient person, and I know quality work takes time. After about 4.5 weeks, my car was ready for pickup, and it looked great. The paint was matched correctly, and the panels were fitted properly. I was really impressed. However, after I drove it home, I noticed a peculiar rattle. I couldn't figure out what was wrong on my own, so ECC didn't hesitate to take a look. After two trips back to their shop, the rattle was finally resolved. My experience doesn't sound like the best one, but the way they handled the issue put my frustrations at ease. They were quick to accommodate me, and sincere about fixing my problem. Everyone makes mistakes, but they owned up to it and strived to ensure that I spend as little additional time as possible in their shop. I felt their top priority was the customer's happiness, and I respect that.

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  Adrian Sanchez

  :: 15 February 2016 12:51:05

  Quality work. Quality service. Transparent and honest and the work that they did on my car was just superb, like brand new. Would totally go back and recommend to anyone.