Enterprise Rent-A-Car in Greenbelt

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comments 5

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  Kerisha Bignal

  :: 06 March 2018 11:18:42

  Rented a Vehicle in Beltsville and returned it greenbelt because I needed a ride home. I left the attachment for a trailer in the vehicle-called today to retrieve the item since they told me they clean the vehicles themselves. The representative Shaquille was extremely rude and lacked empathy. First time I called she hung up on me. when I called again she was livid and said they didn't find it. I asked if she could speak with the management trainee who was working yesterday, hoping she found it because I remember her telling me they clean the vehicles themselves.she was so rude and shouting when asked if she could double check the vehicle If your rent here make sure you leave absolutely nothing, check and double check your vehicle because they will steal them and give you an attitude when trying to retrieve it. My experience with enterprise beltsville was very pleasant. Picking up and returning was straight forward and the reps were great with the exception of MS. Shaquille.

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  Albert murray

  :: 24 January 2018 17:00:37

  Shoutout to the person they call “shaq” she is probably one of the best customer service persons I have ever come across

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  Belinda Anderson

  :: 02 October 2017 02:56:09

  My experience with this location was wonderful, primarily because the young lady Danielle who provided the service cared. It was important to her that I was satisfied with my enterprise experience. I recommend this location.

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  Gene Taylor

  :: 29 September 2017 08:21:11

  What a pleasant experience at Enterprise located in Capitol Cadillac!! Danyelle Johnson was so helpful and nice to deal with and made sure all my wife's requests were accommodated in an efficient manner on short notice (who plans on their car breaking down and requiring major service). We would recommend reaching out to Danyelle, and Enterprise for vehicle rental whenever the need arises. Thank you for the great experience. Frank and Linda Taylor

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  Reginald McDonald

  :: 27 July 2017 10:06:33

  I have gotten a rental car from Enterprise on the occasions my car is in the dealership for service. The customer service always top-notch and they even call me while I have the rental just to make sure everything is okay. Danielle is great. She is very knowledgeable of the process, greets me with a smile and makes sure I am completely satisfied with the vehicle.