Enigma Hair Studio, LLC in Passaic

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comments 5

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  Nathalia Garcia Calzado

  :: 16 March 2018 12:27:07

  Great service, very professional stylist. If you want an honest review of a haircut or style for your face shape they will give it to you.

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  Luella Johnson

  :: 28 November 2017 02:26:40

  Thanks for the wonderful haircut!! Loved it

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  Shay Lan.

  :: 22 July 2017 11:50:08

  I have know the owner for over 10 years. Great personality and amazing skill. Can look at your face and hair and know exactly what to do for you. Highly recommend !

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  Gary Dubin

  :: 19 April 2017 15:40:34

  My wife and daughter went in to meet with Gabriel to discuss options for her very curly/frizzy hair. My daughter is 15 years old and very unhappy with her current look, and Gabriel said that there were many options for her. When my daughter went in the next week for her styling, however, he never discussed styling options with my daughter, but instead said, "let's do a trim", and preceded to do a small cut, and then put her hair in a wet braid. My daughter, who is very shy didn't say anything during the process, but upon picking her up we were appalled, not only by the fact that Gabriel didn't even attempt a style, but that he charged her $79 for basically nothing. We called immediately to say we wanted to take her back in to get the kind of styling we had discussed previously, but they could not fit her in on that day, so we asked for a new appointment, but for no additional charge since we had not got the type of styling we had been promised. Engima flat out refused to make good on their satisfaction claims, refusing to give her a styling for the amount we already paid. The most upsetting part that the excuse they gave why they couldn't give her a new style without paying all over again was that she "deviated from what they had discussed when she was in the chair." The entire process has been traumatic for my daughter who was looking forward to a great new hair style, and now feels awful because she didn't feel confident speak up for herself as Gabriel proceeded to work on her hair.

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  Shilpa Shankar

  :: 03 July 2016 17:20:35

  Loved absolutely everything about this place! I felt so well taken care of from the minute I walked in. My stylist, Melissa, did such an amazing color job. I could tell she really knew what she was doing, and she took the time to understand what I wanted. The owner, Gabe, was also very attentive and came to check on my hair numerous times while I was in there. Needless to say, I will definitely be back!