Ellis Hill in Dallas

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comments 2

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  Mary Ellen Cravens

  :: 26 May 2018 00:25:17

  I have to give Ellis Hill a below average review. I just recently reordered stationery from them that I originally picked out in store, and felt like the co-owner Kerri could hardly give me the time of day. I would have been better off going directly to Arzberger stationery and letting them know about my reorder than through Ellis Hill. I felt like my order was not important business to them. I also found it difficult communicating with them via email. I never received a receipt for payment and when I followed up about when my stationary would arrive, I received a severely misspelled and vague email from Kerri. Basically, she had no clue when my stationary would arrive and gave me a very vague and flippant response. I’m saddened to say I would not recommend using Ellis Hill to anyone in the future as I have had better customer service at other custom stationary businesses. Ellis Hill needs to remember that in the day and age of online ordering (and reviews!), good customer service goes a long way.

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  Alexandra Lavie

  :: 30 July 2014 12:32:33

  Wonderful store; unique products and the very best quality. The owners and service is absolutely the very best. I cannot say enough good things about Ellis-Hill.