Electric Pros, Inc in Dallas

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comments 5

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  Asser Moustafa

  :: 25 May 2018 18:42:10

  I called to get an estimate for installing two dimmer light switches at an existing outlet serving as a junction point. I repeatedly asked the phone rep for a ballpark estimate over the phone or any ballpark estimate for a simple job - to give me an idea of their hourly rate and what it might cost. She refused - stating only the electricians can quote prices and they can't do that until they are onsite. I was also told there would be a $49 service fee for the visit, regardless of whether I get any work done or not. The guy comes onsite and doesn't have a clue what to do with the dimmer switches that I purchased for him to install, and asks if he can borrow my laptop to surf the web looking for information on it. Even worse, he is under the impression that he and I are hangin out and proceeds to waste my time talking about his plans for the weekend, and how I should check out this spot or that spot. At the end of all of this - he quotes me $1,000 to install dimmer switches. UNBELIEVABLE! $1000?!?!? Responding to my shock, he tells me that the cheapest light switch would cost $50-$60 to install per fixture. REALLY?!? WELL WHY THE HECK DIDN'T YOUR PHONE REP JUST CITE THAT JOB PRICE FOR A BASIC LIGHT SWITCH AND I WOULD HAVE IMMEDIATELY EXTRAPOLATED THAT YOU GUYS CHARGE WAY MORE THAN I WANTED TO PAY FOR THIS JOB?!?!? $50 for a service fee; $50 wasted for NOTHING. I got absolutely NOTHING useful out of this guy's visit to my house. Just pure frustration. Will never bother to call these guys again for any job. They don't care about doing right by the customer or being courteous, just padding their bottom line.

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  Jessica Vining

  :: 20 April 2018 07:04:01

  The service provided by David B from Electric Pros was so outstanding in the beginning. Thought he was working to help us fix some dim lighting issues...he replaced all can lights in our condo- come to find out they were not compatible with our dimmers, which has caused major flickering issues, plus the color does not correspond well with other lighting in our home. I can not get any follow through- we had 1 follow up visit where staff identified issues & took a few bulbs promising to come back to remedy.....it has been weeks, just want this fixed!

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  Amanda Chow

  :: 03 April 2018 20:12:49

  Highly recommend Electric Pros! I can not say enough good things about this company, the owner and his employees. They were able to schedule the job in my home for the next day and gave me a fair and reasonable quote for the work. The electrician called before coming and was on time. He was courteous and explained to me what he was going to do to fix our breaker problem. We are extremely satisfied, a big thanks to Electric Pros

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  George Novakov Jr.

  :: 28 March 2018 12:14:02

  I am very pleased with the services provided to me by Electric Pros, Inc. The electrician who completed the work (David B.) was friendly, polite, efficient, and competent. The price quoted to me was reasonable and fair. I would not hesitate to call Electric Pros again for my next electrical project. Great work!

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  Brandi & Jeff

  :: 22 November 2017 13:50:12

  I called Electric Pros on a whim hoping they would be open at 7pm two days before Thanksgiving because my husband and I needed help hanging a chandelier we thought we could do on our own. Jackson with Electric Pros answered and promptly set a next day (day before Thanksgiving) consult appointment to give me an accurate quote. He came in, was able to hang our Chandelier same day and it only took him 30 minutes tops and it looks AMAZING! Thank you guys for helping us out you’ve made our day and our nursery!