El Cortez Lodge in Santa Ana

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comments 5

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  MariaPrima Sudario

  :: 15 May 2018 16:32:48

  Good Management personnel. Except the cleaning staff. Their kind of nosy . There's still half hour left till checkout time already knocking at the door for cleaning time. Sometimes the owner"s wife bad etiquette manner. Judging their renter's in a wrong way . Almost she did to me. Being the first time. And it was my fiance who went to the office. And I just barely got off work get some rest and go to my second job . Overall , just as long you mind your own personal and management mind their own business wise.

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  Eliza Diaz

  :: 02 May 2018 09:12:49

  Location was in santa Ana, the room was a single bed smoking room, clean towels and working AC. Room service i can not say since I did not require any services as I only went to drop off my friend.

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  Joanne Rider

  :: 10 February 2018 06:48:33

  Kim the japanese dude night shift manager, hands down the most caring person. Not only of the property but also his guest. He appreciates respect and once you've shown him this you will have his utmost trust and respect as well. They dont let just anyone stay even for the night due to the heavy traffic of negative activity. But its worth the stay.. Its safe for kids and anyone for that matter. Keeping a close watch of all activity.. Rooms could use a littlw work due to to the price but the grand opening of the mexican restaurant/bar literally 5 feet away makes up for it.. Once again tha k you again Kim!!! My friend, your awesome!!👍👍👍

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  Anaiz Varz

  :: 16 December 2017 08:48:09

  They people here are so polite.. thanks Vargas onde andas

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  marc west

  :: 27 July 2017 16:36:14

  This was the worst motel experience of my life! My dad booked a room for myself and two friends for one night. My dad told the grouchy Asian woman at the desk that we'd need a room that would accommodate 4 people for one night. We had been in the room for literally 2 minutes when I went out to the car to get luggage. As I stepped out of our room, the door opened on a room two doors down and 5-6 people came out and got into a truck and started to leave. The Asian woman ran up to my dad and told him she could not rent to him and that she'd put the amount for the room back on his card and that we had to leave. My dad asked her what she was talking about and why we had to leave. She said we had too many people in the room and pointed to the truck. We laughed and told her we had nothing to do with those people and that we never seen them before in our life. She told us she had seen on the videotape from the cameras "many, many people coming and going all day and night when you stayed last week." My dad told her we never stayed there before and that she was mistaken about every allegation she'd made about us. She said she'd never have rented to us if she'd "known what kind of people you are." Truly, it was the most bizarre, unprofessional, infuriating travel experience of my life. My dad called the police, who verified she'd refunded his money (she had NOT before they asked). However, the money wasn't returned to his account for several days. The woman is a little nuts. Buyer beware!