East Bay Vision Center in Oakland

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comments 5

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  Peng Zheng

  :: 04 May 2017 21:17:59

  Poor customer service

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  Shakir Mackey

  :: 05 September 2016 04:22:05

  I posted in the wrong place but this looks good too.

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  Boris Fain

  :: 30 January 2016 17:09:32

  Avoid. Have been coming here for years. Returned after 2 year absence. Horrible service, rude receptionist, appointments completely not on time, zero respect for patients' time and schedule, 'lost' records just to draw out time.

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  Araceli Parra

  :: 10 November 2015 14:00:07

  My husband got his eyes checked here and raved about how thorough they were. I haven't worn glasses for 4 years now. Every time I had an eye exam ANYWHERE, it was done fast and the prescription was always wrong. I decided to try these guys out on my husbands' recommendation because I DO need to be wearing glasses. I am EXTREMELY pleased. The optometrist spent an hour or more easily with me. He noticed right away that I was having trouble giving consistent answers to what I could and couldn't see well. He did a bunch of stuff, dilated my eyes, used all kinds of equipment and at the end I finally have the right prescription. He even tested the prescription on me with these special glasses that he could put my prescription in. I looked ridiculous in them, but I could see and not get headaches!! I definitely recommend East bay Vision Center.

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  Sherk Chung

  :: 25 September 2013 16:01:41

  Ordered glasses and "custom" clip-ons which they assured me would be a custom fit for the frames. Clip-ons arrived and did not fit the frames! Trying to get a refund from them is like pulling teeth. Terrible customer service, even for a no-brainer like this. The only other customer I saw in their shop also had a terrible experience, was very angry with them. Typical Chinatown hole-in-the-wall level of service. I would stay away.