Dunkin' Donuts in Baldwin

🕗 opening times

comments 5

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  Hallie Muscente

  :: 08 May 2018 10:23:42

  This is my regular DD. I order from here 5 days a week. It's not always perfect, but a handful of the staff works really hard to maintain hospitality and quality of their drinks. Then, this happened this past Saturday (5/5/18), and now I don't think I'll be going back again. Here's what happened when I was ordered through the drive thru... Me: medium iced tea please. DD woman: that's going to be $2.49. Me: oh ok. I'm looking at your sign here and it says medium is $1.29 and large is $2.49. DD woman: I entered it in to our system and the price comes up as $2.49 for the medium. Its $2.49. Me: ok. I'm going to take a picture of the sign to show you in case this needs to be taken down. I'll be right there. Me at window to new DD person: hey, I mentioned to the woman I ordered with about this sign. I think it might be outdated so figured you'd want to see it.... DD woman runs to window from back counter: I HAVE A PICTURE, TOO! A PICTURE OF MY SCREEN SHOWING YOU THE PRICE. THIS ISN'T A SUPERMARKET. YOU DON'T GET TO SHOW A PRICE AND THEN THE ITEM IS THAT PRICE! Me: wow. Other DD person: avoiding eye contact, scans my phone to pay for the drink, and then hands me the iced tea without saying a word. This is the photo. The mistake is a simple one, I think. The price I saw is a promo price for iced tea/lemonade mixes, not for regular iced teas. It would've been so easy to have just told me I was looking at the price of a different product. Instead she just wanted to scream at a regular customer. Damn.

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  ART MCK

  :: 08 May 2018 09:01:15

  Fast, friendly service. Fresh food. Great coffee!

• en

  Jim Baker

  :: 26 April 2018 04:59:31

  Good Dunkin Donuts. Always good coffee always good Donuts

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  Ariel Roga

  :: 03 April 2018 12:15:50

  One of the better DD"s on long island. Coffee is always good and food is always fresh

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  J

  :: 25 March 2018 11:18:57

  Hire people that know how to handle more than one customer being in the store at the same time.