Dunkin' Donuts in Merrick

🕗 opening times

comments 5

• 

  Thomas Marzigliano

  :: 24 May 2018 01:48:41

  This really must be the worst dunkin donuts I have ever been to. Two weeks ago: While on the drive thru line. I order a large Iced coffee with no sugar and extra skim milk. I received a large Iced coffee with a regular amount of whole milk and extra sugar. It wad not drinkable. I had to go inside to correct it, which negates tree time savings of tree drive thru. The kid who made my drink said he made it with "way more sugar than he would normally". He then recalled my order and realized his mistake. He found it humorous that he would make such an error. This week: While on the drive thru line, i was asked to standby from the girl taking orders. I ended up having to give my order to her twice. I order a large Iced coffee with no sugar and extra milk. When I cane to the window I could see that the girl taking orders ease having an argument with another employee. She held out her hand to me abruptly for money. She did not tell me my total, but I knew how much to give because I previously saw it on the monitor at the speaker. I have her the money as she proceeded to argue with her co-worker. I was handed my change and my coffee. Wanting to remove myself from their argument, I then drove away. I was down the block when I saw that I had been given an iced coffee black. I could not turn around at this point to get my order fixed because I would be late for my appointments and was vexed by the entire situation. Do not use this drive thru. If you must have dunkin donuts then go inside and double check your order before you leave.

• 

  Nasser Ahmadi

  :: 13 May 2018 22:47:47

  Terrible service. Asked for a coffee with sugar and milk and the guy didn’t make the coffee right. Had to honk and hit window for about 7 min till he came and asked what was wrong. When I asked for it to get fixed, he refused to do so. When I asked for the manager, he said he was the manager. No wonder why the orders are incorrect, the managers are as incompetent as the employees. I will not be returning to this Dunkin’ Donuts anymore. I will be taking my business elsewhere.

• en

  Dina Kogan

  :: 14 December 2017 04:37:40

  Awesome coffee. NOT HAPPY THAT THE COMBOS WERE TAKEN AWAY.

• 

  WondersMania

  :: 07 December 2017 12:54:23

  It's good but I've had too many incidents of messed up orders or forgetting things with my order today I don't be coming back to this place ever.

• 

  Tyler Martin

  :: 28 August 2017 09:51:41

  Pretty good order has been right every time so far, compared to others on the island I was impressed how well they understood me and I could understand them.